Beautiful apartment, very clean in a nice location, near the pool and the beach. Kids have a lot of fun at the pool and Candelero facilities. Accessible restaurants, bar at the pool. However, some items listed as available were missing (washing machine soap, kitchen items) but issue was solved quickly at Palmonova minimarket. The apartment has water leaking from the ceiling in the living room area which caused a situation with one of my little toddler. Very poor comunication with Surfside Palmas, telephone not working at all, voice message left unanswered, only reached by email which is a problem since the responses are delay. We spent a good stay overall but definitely there were issues during our stay.