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Gatwick Birchwood Lodge

2.0 star property

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Gatwick Birchwood Lodge provides everything you need. Stay connected with free in-room WiFi.

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | WiFi (free)

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | WiFi (free)

Superior Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room | WiFi (free)

Superior Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi
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About the neighborhood

Located in Horley, Gatwick Birchwood Lodge is in the entertainment district. Cineworld Crawley and Effingham Park Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Surrey Hills and High Weald. Looking to enjoy an event or a game while in town? See what's happening at Broadfield Stadium or Priory Events. Visit our Horley travel guide
View more Guest Houses in Horley
Map
RH6 7DS, England, Horley, Massetts Road, 36

What's nearby

  • A vintage military aircraft with a distinctive red and white insignia, parked on a grassy field with other aircraft in the background.
    Gatwick Aviation Museum
    13 min drive - 10.7 km
  • A gazebo with ornate green and white railings, a domed roof, and a sign reading "BAYVIEW".
    Brighton Beach
    43 min drive - 56.4 km
  • Archway Theatre
    9 min walk - 0.8 km
  • Horley Leisure Centre
    18 min walk - 1.6 km
  • Horley Anderson Leisure Centre
    18 min walk - 1.6 km

Getting around

  • Horley Station
    8 min walk
  • Gatwick Airport (LGW)
    6 min drive

Restaurants

  • Kings Head Horley
    11 min walk
  • Pret A Manger
    5 min drive
  • Sussex House Kitchen & Bar
    5 min drive
  • Khushboo
    11 min walk
  • Costa Coffee
    7 min walk

About this property

Gatwick Birchwood Lodge

  • Guesthouse in the entertainment district
  • Gatwick Birchwood Lodge provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks at this guesthouse include:
    • Free self parking
    • Airport drop-off service (surcharge), a 24-hour front desk, and luggage storage
  • Room features
  • All guestrooms at Gatwick Birchwood Lodge have amenities such as free WiFi.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Showers, hair dryers, and shampoo
    • 32-inch LCD TVs with digital channels
    • Heating and housekeeping

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  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
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The price is ￥13,224
￥15,868 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Airport shuttle fee: GBP 10 per room
  • Airport shuttle fee per child: GBP 10 (from 6 to 15 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Gatwick Birchwood Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gatwick Birchwood Lodge ?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Gatwick Birchwood Lodge ?

Check-out is at 11:00 AM.

Does Gatwick Birchwood Lodge provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GBP 10 per room applies.

Where is Gatwick Birchwood Lodge located?

Situated in the entertainment district, this guesthouse is 2.4 mi (3.9 km) from Manor Royal Business Park and within 6 mi (10 km) of Gatwick Aviation Museum and East Surrey Hospital. Cineworld Crawley and Effingham Park Golf Course are also within 6 mi (10 km). Horley Station is 8 minutes by foot and Gatwick Express Station is 21 minutes.

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Reviews

Gatwick Birchwood Lodge Reviews

4.4

5.6

Cleanliness

3.0

Amenities

4.8

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 24 reviews
Rating 8 - Good. 1 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 5 out of 24 reviews
Rating 2 - Terrible. 11 out of 24 reviews

Reviews

Verified

6/10 Okay

Elizabeth

Liked: Staff & service
The quiteness and the nature trees and bird watching.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Laurel

Liked: Cleanliness
Disliked: Staff & service, amenities
All the cars parked around the building. Liked that it Was close th shopping area. Wanted some staff there to be able to ask questions to. Horley is a nice town. Many things very compact in small area. Which is good.
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Jacqueline

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities
We weren't expected by the reception we received. The hotel was a hovel. It smelt, was grubby, cold and in disrepair. We couldn't stay! There was no reception area, so I texted them to stay we couldn't possibly stay there and deposited the keys into the broken key deposit bix by the front door. I've asked them not to take payment so fingers crossed. Really dreadful.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

David

Bed was very poor with old metal springs. Pillows were flat, towels were small, very few amenities provided. It worked for one night, but would not recommend.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Craig

Disliked: Property conditions & facilities, room comfort

Very basic

Very basic. Room was cold. Glad we were only there 5hrs due to an early morning flight.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Dilapidated run down and difficult to manage if you don't have good phone service as there is no reception desk for.this property
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Verified traveler

Absolutely disgusting - booked, then when I turned up they said wasn’t a room. Asked if I could use the toilet, they said no, I went anyway, no wonder they didn’t want me to. Health and safety would have a wonderful time there. Absolutely gross.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Extremely cold draughty room despite heating being on. Had to sleep fully clothed under the duvet and still on the cold side
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us forever to know how to check in. The door instructions are beyond confusing and no one would answer any of the numbers. We were outside for a long time calling lots of numbers and trying to get help. We also had a shared bathroom that was nasty...
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Verified traveler

I cannot review this property because I booked it via Expedia, received a booking confirmation via email from Expedia but when I turned up at the property they were fully booked and I had no room. This caused me great upset. I have never been disappointed before by Expedia but I was on this occasion.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Jill

Disliked: Staff & service, amenities
Check in person could not speak English properly. Taxi ordered to airport never turned up and we nearly missed our flight (gates closed as we arrived). No way of charging our phones and so inconvenient nowhere near to get dinner. Went to bed very hungry.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t recommend this property to anybody, the place it’s self is not clean it’s not worth your money, on arrival there was a free for all parking and everyone was blocked in with other cars as there was no where to park. On entry to the property when I finally made contact the place stunk of cannabis and wee, and it was very loud at 0100hrs, the room was dirty and needed a lot of maintenance doing. We didn’t end up staying the night here as it was inhabitable, we had to drive 5 hours back home after a long flight.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Said on website shuttle bus available but hotel said there wasn't one, cost us £20 each way in a taxi. Websire stated 12pm check in, got there at 1pm no one there. Room was very basic, no lighshade, couldn't get tv to work. Our room door was uneven & didn't feel safe. When we left at 0545 front doir was wide open. Staff didn't speak much English. Was not impressed
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING!!! DO NOT STAY HERE!!!!!!!! TOTAL SCAM!!!!

WARNING!!! This is not a review. It is a warning. This place is not a hotel. When you get there, you will note the "we are a virtual hotel" sign, with numbers to call. You call the number and a guy in underwear will come and let you in, and show you to a door that is your room. You will note there is A light bulb hanging from a wire in the ceiling, and another door from another room, but the bed is pushed up against that door so no one can get in. The bath is not in your room, but you will be told it is "yours" even though it is (1) available to all, (2) has used towels on the floor, and (3) has no lock. Doesn't matter, it's filthy, and someone has recently used the toilet. No way would we have been able to sleep. It was creepy, filthy, NOT what was advertised, and ick on ALL LEVELS. We left. We tried calling the numbers on the door, but they wouldn't answer. We called Hotels.com, and they refused to help. This is just a scam. It is NOT a hotel. It is, at best, an old boarding house, and they are calling it a "hotel," until they get shut down. IF YOU DIE HERE, that's on you. (Also, I tried to add the photos, but Hotels.com won't let them post. I'll add pics to the other reviews I post on Google, etc.)
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Ibukun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST LODGE AROUND GATWICK. Don’t even think about booking this property of unsafe rooms. This property is the worst ever. From having abandoned cars parked within the property to having a degrading wall not to mention stinking toilet, to transparent curtains and having a receptionist that came down with shorts like it’s his home. We were first offered a room that wasn’t even cleaned, later switched to another one which look clean but was far worse than the earlier. The pillows and bedsheets were so dirty they were itching us. The toilet is an eyesore, W/C water not running, to the fact that after brushing, the waste goes into the toilet bowl. THAT’S ONE OF THE WORST NIGHTMARE one can ever imagined The bath shower??? So tiny it couldn’t fit a man of medium built size like me, I had to leave the door opened. The bed room was smelly, choking and totally unsafe. Also, the property is lying about the uploaded pictures, you need to see the assumed white towels and bedsheets to the pillow cases they are using. Not so good at all. They definitely need to be sanctioned because that place isn’t a safe habitat. Also if you have a box to check in, be prepared to carry your box as they have those sharp stones laid outside that presents normal walking steps without you walking like a zombie. I only wish I can write more but this is definitely the worst lodge around Gatwick, don’t book if you’re traveling, you will have nightmares ahead of your trip and you don’t want that at all
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Brooke

Stayed 5 nights in May 2025
Verified

2/10 Terrible

Lydie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Mathias

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

owusu

Stayed 1 night in Jan 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

safna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024