Dear Kentaro, Thank you so much for your staying in our homestay. Since NanHouse locates in the rural area the power is not too constantly supplied. We are sorry for the power off and we believe our power generator worked for your room. We thank for your comments and are trying to improve our services. All the best.

Dear Julliette Thank you so much for staying and leaving us a nice review JullietteEach Nan House members are trying to make your stay as comfortable as possible and we dont mind giving advices using our local knowledge. So you could make the most of your time in Ninh Bình. Wish you wonderful holiday in Vietnam Tuan

Thank you so much Kenneth for staying with us and for writing us a review. Do hope to see you again one day

Dear CalumThank you so much for staying with Nan House and for leaving us a positive review. We are so happy that you loved our place and enjjoyed your stay with us. We will try our best to assist guests and improve our services so that you would have wonderful stay when you come to Ninh Binh and stay with Nan HouseDo look forward to meeting you again one day Cheers

Dear VictorThank you so much for staying with Nan House. We look forward to meeting you again one day ! welcome back !

HI AndresThank you for choosing Nan House to stay and for spending your valuable time to write us a review. We hope to have another chance to host you again.

Thank you so much for staying with Nan House and leaving us a good review. We wish you a wonderful vacation in Vietnam and hope to see you again one day

Dear Ms. Ngoc WustThank you so much for staying with us. It was our pleasure to meet and stay with your family. We hope that you had a wonderful stay and a memorable experiences at Nan House and in Ninh BinhWe do hope to have a chance to welcome you back one dayEnjoy your vacation. Thank you so muchOn Behalf of Nan House

Good morning Alice. Thank you so much for staying with Nan House in your recent vacation in Vietnam. Once again, happy forever marriage life and we do believe that you enjoyed your honeymooon.We appreciate that you spent your valuable time to leave us a nice review. Thank you for being too kind, polite and friendly to all us at Nan House. We are so pleased that you had stayed with Nan House and you had a wonderful and memorable stay with us and in Ninh Binh. Every members at Nan House are trying our best to provide the best services to guests and your satisfaction, our happiness when staying with us are very encouraging to us all. We look foward to welcoming you back to Nan House as always. All the best to you

Dear Sonia, First of all, we thank you so much for staying with Nan House in your recent visit in Ninh Binh. We are so sorry for the experience you had with Nan House. We are very much regretful for the big misunderstanding between us. The deluxe double room was designed for 2 adults and kid under 6 years old for free of surcharge. For kid of 9 years old, there were a lifttle surchage for breakfast ... ect, as well as for extra matress.We thought this is a standard for every hotels worldwide. For a family of 3, we would recommend guests to book a family triple room or a deluxe / superior twin room that would be a lot more comforatble with 2 beds. Deluxe double room has only one large king size bed and that was clearly informed to guests. Besides, we are sorry for other misunderstanding about the cost of minibar water included in the bill. Please kindly check again your bill, our receptionist did not charge you at all. However, we very much apologise and sorry for all these. We wish we had known about your concern so that we would be completely happy to waive all the surcharge because for us, your happiness and satisfaction while staying here with Nan House are the most important. Right after writing this response, i will immediately contact you to refund you the surchage.. We thank you for your understanding and we hope to serve you better and earn your better satifaction if next time you choose to stay with us again. Ha

Dear Ruth, Thank you so much for your stay with Nan House in your recent visit to Ninh Binh. We are so happy that you had a wonderful time in Ninh Binh with us. Nan House is alway trying out best to support and bring guests nice experience while staying with us. Your positive review is signicant to encourage us to try for better services everyday. Thank you and we wish you all the best.

Dear Lilian, Thank you so much for staying with Nan House. We appreciate your wonderful time you were here with us. We are so happy that youand your partner had a wonderful time and that you enjoyed your stay. We do hope to see you again soon one day. See you again Ha and Nan House' team

Hi Terri and David,Thank you so much for staying with us and spending your valuable time to leave us a nice review.We are so happy that you had a memorable stay at Nan House. It was our great pleasure to take care of you while you were not too well and you have got better now.We wish you enjoy your honeymoon in Vietnam and we look forward to meeting you again.Kindest regards

Dear Oliver Thank you so much for staying with Nan House. It was so lovely for us to host you and your firend. Sorry for the weather that was not too good but hope you had been able to visit and explore our beautiful town and had a memorable time in Ninh Binh, Nan House. All the best to you and do hope to see you againHà

Dear AlisonThank you so much for staying with Nan House and leaving us a wonderful review. We are so happy that you have had a nice time here with us. Thank you for your kindness to our staff. We wish you all the best for a new year and look forward to meeting you again soonHà

Thank you so so much Allison again for staying and leaving us a nice review. Happy new year !

Hi Philip, Thank you so much for staying with us and leaving Nan House a good review. We wish you all the best and do hope to see you again

HiThank you so much for staying with us. It was our pleasure to have you stayed with us. We were very happy that you had a good time at our place. All the best to you

Dear LisaThank you so much for staying at our homestay. We are so happy that you had a nice stay and enjoy your time at our place. All the best to you and we do look forward to see you again.

Dear Jacob, Thank you so much for your nice commet. We are so happy to welcome you to our homestay. Hopefully you had great time at Nan House. Do look forward seeing you again! Love from Denis and Nan House family

Dear Arthur Thank you so much for your stay and spending your valuable time to write us a review. We hope you have enjoyed your trip in Vietnam and do hope to see you back. Linh, Nan House

Dear Lissa, Thank you so much for choosing Nan to stay. We had so much fun getting to know and talk to you. You are really interesting guests. We look forward to seeing you again on your 6th return to Viet Nam All the bests! Linh and family

Hi Kalli, Thank you so much for spending your valuable time to write a very nice review for us. We are very happy to host you at Nan House. Take care and wish you all the best!

Hi Laura, Thank you so much for your comment. The hot water problem are fixed right away Just is a little regret that you didn't tell us right after for us to instruct you then. Anyway, we are so happy to make you sray enjoyable! See you! All the best,

Dear Dennis, Thank you so much for your review, we love to see you again. All the best

Dear valuable guests, Thank you so much for choosing Nan House to stay. We look forward seeing you again All the best,

Hi Guests, Thank you so much for your nice review, we were very happy to welcome you and look forward seeing you again! All the best,

Hi Kacie, Thank you for your stay in Nan House, although it is short but we have missed you, a very nice guest, we wish to see you again! All the best

Dear Guest Thank you so much for staying in our hotel. Thanks for your rating and we will try our best to improve our services day by day. Do hope to see you again.

Dear Mark, Thank you so mụch for spending your valuable time to write us a review. We are so glad that you had a good stay at Nan House and we do hope to see you back. Welcome back Mark and your friends and family.

Dear Jeroen, Thank you so much for spending your valuable time to write us a review. We are so happy to host you and it was really great talking to you. We did have a great time. Thank you again for your staying and look forward to welcoming you back soonest!

Hi guest, Thank you very much for you score! All the best

Hi Jeff, Thank you so much for very nice reviews for Nan. We will improve the strengths and the limit for better service. Hope to welcome you back All the best!

Dear valuable guest, Thank you very much for your nice review. We hope you had pleasant stay at Nan House. Hope to see you again! All the best,

Hi Mr Phuoc, Thank you very much for choosing Nan House to stay. Wre were so happy to host you. Hope to welcome you again!

Dear valuable guest, Thank you for staying in our property, we hope you had pleasant time at Nan House. Look farward seeing you again, All The Best,

Thank you very much for choosing Nan House to stay. We are so happy to welcome you here.

Hi valued guest, Thank you so much for your review to Nan House. We appreciate your comments on the communication and we will try best to improve this. Thanks for understanding that it's our start up period and there are areas for improvements. We would like to rest assure you that the next time you come back, there will not be any communication problem. All the best, Ha, Nan House's owner

Thank you so much for staying at Nan House. We look forward to welcoming you back!