This house was absolutely disgusting when we checked in! It did not look as though it had been cleaned for at least a month! The toilets were clean in the bathrooms, but everything else was gross. We would not even set our stuff on the counters until I wiped them down with Lysol. The kitchen needs to be gutted, I would never put anything in the cabinets, we lived off the counters. Had to purchase cleaning supplies as there were only a few swifter wet pads and no swifter to even clean it ourselves. One swipes across the kitchen floor and the pad was absolutely sickening disgusting! Had to mop the entire house before we would consider walking around it in, the railing on the steps had not been cleaned in forever and had grime stuck all over it. Windows had massive dog prints ( we also have a dog and love animals so that’s not an issue, my problem is the fact that if something so OBVIOUS right by the door was looked over, what else was not cleaned!) the location was amazing, and we thoroughly enjoyed that part of it. If you are looking for a clean, well maintained property you will be very disappointed in this home. Company was made aware of the lack of cleaning that is being done so hopefully they can make some changes. Also make note, if you have a dog that doesn’t like people make sure you pay attention because one morning a guy leaf blowing and picking up debris just walked right in the gated yard and started cleaning which was nice.. but, not if your dog doesn’t like people. Overall, this was not a good experience at all but after we cleaned the entire house we felt a little more comfortable but would not rent this house or from this company again. This was our second time renting from them, and very similar experience last time.. cleanliness was not a top priority in either case, will not rent from them again. LOVE Hilton head so very much, but the house you rent can make it break your vacation.
