Hannah was GREAT! She gave us great information about check in, where to park, everything we needed. The place was super clean. We stayed at 5 different location while we were in Hawaii, and this was our favorite by far. Place was exactly what was described. If you don’t mind the sounds of nature, and a Great outside bathroom, which we loved, this is the place to stay in the Hilo area. If you want to visit the volcano, Hilo area, and only have two people this is the place to stay. Thanks again Hannah for allowing Karen and I stay at your awesome Jungle Retreat.