ハイフェルトのアパートスタイルホテル

「Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at...

「Too noisy, mould in bathroom, front door hinge loose, lack of cutlery and crockery」

「Convenient for business stay」

「More attention with towles and bed clothing changes 」

「Nice location and access to the mall. Safe 」

「非常に快適なホテルです。」

「Clean room and friendly staff」

「Room was spotless and staff were helpful and friendly」