We arrived late at the hotel after our plane was delayed into Bristol.
The hotel looked ok on reviews and was close to an appointment the next day - what a disappointment though when we got into the room no1.
It smelt extremely musty, the wallpaper behind the bed had holes in it and the bathroom was like something out of a hospital.
No soaps or basic bathroom provisions you come to expect from even budget hotels.
The bed was rock hard the mattress had seen better days - we woke to a view of building rubble and a van outside the bedroom window.
All in all a very poor nights sleep in a below par room - there wasn’t a member of staff at reception on our departure otherwise I would have vented there and then.
I’m not one for complaining and I appreciate £100 for one night isn’t a massive amount but the combination of smell, awful bed and hospital esque bathroom I cannot recommend staying at this hotel especially room 1. The other room images looked good .
宿泊されたお客様
2023 年 6 月に 1 泊滞在
8/10 (良い)
Emma
家族旅行
2023 年 5 月 23 日
良かった点 : スタッフとサービス、客室の快適度
Emma
2023 年 5 月に 3 泊滞在
6/10 (普通)
Jackie
グループ旅行
2023 年 4 月 17 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Just OK
Lovely welcome. Lovely breakfast. Nice and quiet considering there is a busy road not so far away. However bed not great. It was on casters so rolled all over the place not a great sleep but ok for one night.
Jackie
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
P j
2023 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
P j
2023 年 3 月に 1 泊滞在
10/10 (非常に良い)
Sandra
家族旅行
2023 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very quaint staff nice bed comfortable. No chef at the moment you can have breakfast nice bar.
Sandra
2023 年 3 月に 1 泊滞在
10/10 (非常に良い)
Nigel
2023 年 1 月 10 日
Nigel
2023 年 1 月に 1 泊滞在
10/10 (非常に良い)
Peter
2022 年 11 月 14 日
Peter
2022 年 11 月に 1 泊滞在
8/10 (良い)
Elaine
2022 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Lovely hotel
It is a lovely hotel in beautiful surroundings and very easy to get to from the M5. My slight gripe is that I had a constant humming noise in my room which didn’t stop all night. The room itself was very small only just enough space for a single person and some of the furniture was falling apart. But the people who work there are friendly and warm and I couldn’t fault the service and pleasant attitude.