「I ,with my family, arrived this hotel after 6 hours drive. However staff said she can’t find our reservation.
She requested to ask Hotels.com. Hotels.com staff supported us and sent us Facility ID and Reservation Code that is different from Reservation Number. Hotels.com said Reservation is sent electronically.
After 1 hour, Finally hotel’s manager found our reservation on her own computer.
I asked the staff what was problem and whose problem.
She said 2 different company uses different...
「Amazing place. We will be back when visiting our son in Greenfield. Beautiful property. Beautiful rooms. Great amenities. Super comfortable beds and clean. Bathroom top notch. Everything you need to enjoy your stay in the area is here. Great snacks/yogurts provided in room for breakfast for weekdays. Weekends have a more advanced breakfast offerings. Enjoy!」