Hickory Withe Vacation Rentals

"The bed was really comfortable "

"I did not enjoy my stay. I left a day before check out. The area was sketchy but the parking lot is gated, so fine. Trouble started before I arrived when a front desk clerk called me the morning of stating the specific room I paid for was not available, and they were changing my room. She could not provide a reason as to why, but only kept repeating "is it was okay?" I told her it doesn't seem like you are giving me the choice if it is unavailable. She hung up, I immediately called back attempting to get understanding of the reasoning it was being changed. The phone just rang, no answer. Upon arrival, immediately at check in, a clerk informed me the handicap accessible room I reserved was changed because "they have to save them for real handicap individuals." I then asked him how does he know one of the individuals I am traveling with is not handicap. He stated "because I didn't state it in the special comments section of the booking." Never have I ever had to make a special comment to mention that my wife is "really handicap" while booking an accessible room. I asked him to show me where it should have been indicated. He searched the paper work and never found it. I then told the clerk I do have a handicap individual with me, and he was welcomed to come out and check my plates/placard hanging. After going back and forth a while I told him to just put us in a room, I was tired of the debate. During the stay the pool was shivering cold. We also were denied towels. Smh. "

"The lobby is quite impressive, lovely and welcoming. Check in is completely contactless with computers there. A staff person is there on standby and very friendly. Parking is free and we saw a “security” car parked which made me feel better. However the room was not as lovely as the rest of the building. Cramped and a bit dark. Some extremely outdated parts along with some newer. Room had a fridge, no coffee maker or microwave but you can get tea, water and coffee in lobby. Shower had great pressure and mattress was comfortable. We did also appreciate the $20 pet fee as we have paid as high as $75 for one night! All rugs in and outside of room could use a good shampoo and vacuuming. Price was good so…."

"Room was clean & staff during the day was pretty nice but staff couldn’t help during an emergency but other than that it was a very nice stay "

"Yes it was good "

"The room was clean, the staff was great the heat and air was operable and the breakfast was great. "

"Good breakfast, great staff and very safe area."

"My bed was creeky and unstable unsatisfactory in every way"

"We enjoyed everything about this property. Keep up the good work!"