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Wonderful staff. Conveniently next to Nagoya Airport. Stayed here for the Japan Grand Prix and have no complaints. This is the best place to stay if you’re planning to attend the F1 race at Suzuka Circuit. Easy access to the JR and Metro Subway lines. 7-11 nearby if you prefer not to spend money on grab and go food at the hotel. Would definitely stay here again.

Nice staff and convenient location. The room was clean. The pillow was very thin and one should ask for an extra even before going to the room.

Amazing family friendly hotel, from the reception area to the play area next to the restaurant, it is great for kids

I stayed two nights and I didn’t request clean my room on my second day but but left new towel on the door knob so then I could use the fresh towel. That was nice. My room was very clean and very comfy.

Walkable (via outside) distance from the airport. They have a special check-in and check-out machines at the front desk to prevent the virus contact, and an English-speaking staff helped me using the machine. Cozy room with a card key. One unhappy thing (not related directly to the hotel) was that the cashier at the convenience store (FamilyMart) on the ground floor of the hotel's property—I encountered two young girl as a cashier at different time, and both of them didn't speak English at all....

The hotel staff was unbelievable!! Iwabuchi-san,Takenouchi-san and Amid was very helpful and efficient. Also close to train station and grocery store and mall. Will stay there again and will let friends know about this hotel.

Environment is nice and convenience enough

Very good!

hotel was easy to book online for a last minute stay. 10 minute drive to NGO airport. train station is abiut a 3 min walk away with a food market, restaurants and mini shopping. taxi availability right outside train station w/ bus shuttle options

Super convenient to the JR Train Station. Easy to transfer to local train line to get to Ghibli Park.

Good

I arrived late and tired and the desk personnel were quick, courteous, had my paperwork on the counter and I was in my room in 5 minutes! It is also on the train line just 2 exits from Nagoya Airport, and I had an early morning flight!

We stayed stayed two nights and had an excellent experience. The front desk and concierge staff were helpful. They arranged taxi service, brought our bags to our room, and answered questions about the area. The buffet at the Garden Court resaurant had a variety of offerings and great service. The room was clean and well-appointed. The hotel is conveniently located within walking distance to the Kanayama station and shops. We would stay here again.

スタッフの対応も早く、気遣いも素早くて、気持ちの良ぃ旅行になりました。

This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We...