ヘイ・クリーク自然保護区周辺のホテル

「Helpful staff」

「Could use an update. Poor water pressure in the shower」

「H」

「The property was noticeably clean, and the staff was very helpful when we needed help.」

「My friends got to our hotel a day before me and they said it was musty smelling so they opened the window. Telephone didn't work, fire alarm was detached not in operation. Eggs were yucky. Staff was friendly though.」

「The room was disgusting. Noticeable stains on sheets. I made them put clean sheets on in front of me. Noticeable stains on the carpet. I refused to let my 9 month old crawl on the floor. Staff wasn’t overly friendly about the issues. Almost seemed surprised I would ask such a thing from them. We didn’t utilize the pool area. We were there as little as possible due to the uncleanliness of the facility.」

「We stayed at this hotel for four nights. They do not automatically clean/refresh your room - you have to request service. The first morning, I requested fresh towels, and for our trash to be removed from the room. I could tell the lady staffing the front desk was very judgmental and disapproving about my request for clean towels, but she did provide them. The second morning, she actually told me that I should hang them up and re use them instead of requesting clean ones, but she did provide them...

「The property and location were nice. The breakdowns confusing and the service staff were not very attentive. They didn’t seem to know what was going on with our pre-paid voucher but the manager came over and figured it out. The omelette was good but the sausage was like mystery meat.」

「Place looks pretty new - everything clean - comfee beds and pillows - big walk in shower - quiet - great breakfast 」

「The place is clean and staff is very helpful to help us check in early for preparation for a wedding. We booked a one bedroom suite that sleeps 6. The only complaint we have is the one bathroom was inside the bedroom so it was hard to get privacy for the people using the bedroom. The other issue we had is the sofa bed is very uncomfortable, so the guest slept on it only weighs 105 lbs and she said she can feel the frame poking through the mattress and is very uncomfortable.」

「お部屋は清潔で問題ありませんでした。 朝食もワッフルメーカーがあり焼きたてのワッフルが食べられたのと、スクランブルエッグ、ソーセージ、ヨーグルトやシリアル、パンなどがありました。 夜中まで近くの部屋で重低音が鳴り響いていましたが、私は問題なく眠れました。」

「Over all very good. The only thing that I can say is that maintenance needs to oil the door hinges and handles. Tried sneaking out to have a cigarette while my daughter was sleeping and the doors were very load.」

「Fishing on the boat & pier. The staff was very friendly and very helpful. the hotel is close to stores & restaurants plus water park. We really enjoyed our stay here and would come back again.」