Had really high hopes for this property as the Crowne was right around the corner but I wanted something locally owned and with more character. Everything was just as I imagined except for the staff.
We asked for some printing to be done and granted it was quite more than they are probably used to, but it was done without first informing us of the price and then all of a sudden we were slapped with a bill for 35pounds! Again, wouldn't have minded IF they had asked us first but they didn't bother.
Then, even after we agreed to pay the charges, when we needed more printing they simply said no. Maybe they are not used to accommodating business customers? All in all was beautiful but wouldn't stay here again just due to the lack of business services available.
Ngoc
2024 年 3 月に 6 泊滞在
10/10 (非常に良い)
Paul
2024 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a beautiful building that was clean and very well-maintained. The rooms were comfortable and refreshed every day. The breakfasts were good and they were able to cater for my gluten-free diet. I also brought my bicycle which the hotel staff were more than happy to store in a safe place every evening.
Next time I am in Harrogate, I will stay here again.
Paul
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Penny
2024 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremely helpful. The room was very well appointed. The bathroom clean and spacious. The breakfast was very filling.
The premises was full of period pieces and the stained glass window on the stairs was magnificent.
Penny
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Keith
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Keith
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Dave
カップルで旅行
2024 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely,welcoming family hotel ,spotlessly clean and incredibly comfortable bed and bedding .
Very tasty breakfast in beautiful dining room .
Will definitely be returning.