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Royal Gate Hotel

3.0 star property
Hotel with a restaurant, steps from West Lake

Choose dates to view prices

Photo gallery for Royal Gate Hotel

Front of property
Reception
Lounge
Breakfast, lunch and dinner served
Royal Suite, 1 Double Bed | In-room safe, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed | In-room safe, free WiFi

Royal Suite, 1 Double Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | In-room safe, free WiFi

Junior Suite, 1 Double Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

In-room safe, free WiFi

Premium Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, free WiFi

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Sheraton Hanoi Hotel

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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 417 reviews
The price is ￥17,933
￥20,723 total
includes taxes & fees
Jul 13 - Jul 14
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About the neighborhood

Map
10000, Hanoi, 09 Nguyen Bieu Street, Ba Dinh District

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Ho Chi Minh Mausoleum - 11 min walk - 1.0 km
  • Hanoi Old Town Night Market - 20 min walk - 1.7 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 1.9 km
  • Hoan Kiem Lake - 3 min drive - 2.6 km

Getting around

  • Hanoi Long Bien Station - 20 min walk
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Tiên Tửu Quán - ‬1 min walk
  • ‪Lẩu riêu Minh Anh - Nguyễn Biểu - ‬1 min walk
  • ‪Yên CF 184 Quán Thánh - ‬2 min walk
  • ‪Quán Mai - ‬1 min walk
  • ‪Hải Sản Gia Đình - Trấn Vũ - ‬2 min walk

About this property

Royal Gate Hotel

Hotel near West Lake
Close to Ho Chi Minh Mausoleum and Hanoi Old Town Night Market, Royal Gate Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Royal Gate Restaurant, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a gift shop
  • Luggage storage, free newspapers, and 1 meeting room
  • A front-desk safe, concierge services, and an elevator
Room features
All 65 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, German, Vietnamese

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  • Air conditioning
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￥4,074 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Gate Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Gate Hanoi
Royal Gate Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel Hanoi

Frequently asked questions

Is Royal Gate Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Royal Gate Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Royal Gate Hotel?

Check-out is at noon.

Does Royal Gate Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Royal Gate Hotel located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of West Lake, Ho Chi Minh Mausoleum, and Hanoi Old Town Night Market. Hoan Kiem Lake is 1.3 mi (2.1 km) away. Hanoi Long Bien Station is 20 minutes by foot and Hanoi Railway Station is 26 minutes.

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Royal Gate Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

FRANCISCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et rimelig sted å besøke i Hanoi

Servicen på alle hotellansatte var veldig bra! Samtlige var utrolig hyggelige og veldig behjelpsomme hvis det var noe vi lurte på. Frokostbuffén var også god, med variert utvalg. Beliggenheten var også upåklagelig med tanke på de behovene jeg hadde, veldig lett å komme seg rundt i Hanoi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Bekvämt och rent hotell

Bra och rymliga rum. Rent och fräscht. Fitnesscentret var dock under all kritik, förstår varför bild saknas.

8/10 Good

Verified traveler

Liked: Cleanliness
It was fine. Fun location, nice staff.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

호수에서 가까움

호수를 보려면 가세요 음식이 매력적이지 않았고. 식당 소음이 매일 아침마다 크게 났어요. 40프로 할인이래서 갔는데. 원래가격보다도 안좋아보였어요.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: practice of overbooking

The hotel was over booked and we had to go to a partner hotel - although we had a proper reservation through hotels.com. They did not even send an email in advance. We were furious and had to spent another one hour in traffic jam. We were very unhappy about the whole thing so I cannot leave a positive feedback.

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hanoi

Nice room and staff very friendly and helpfull. They helped us book our bus to Sapa and confirmed our hotel reservation.

6/10 Okay

preben

Liked: Cleanliness, staff & service
Disliked: Room comfort

just one night

served the purpose. we needed a place to stay in Hanoi. it fit the price.

8/10 Good

rie, sapporo

Liked: Cleanliness, staff & service

スタッフの方々は親切でした!!!!

この価格にも関わらず、この内容、大満足です。とくにスタッフさんの対応が良くて気持ち良く過ごせました！ この値段で多くを望む方が間違えですよね？笑

8/10 Good

TRUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Khách sạn tốt trung tâm

Không gian lý tưởng để đi bộ tham quan, yên tĩnh.

10/10 Excellent

THI THU TRANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but staff is very friendly, breakfast is not speacial, restaurant is so hot

10/10 Excellent

Sinjo, 광주

Liked: Cleanliness, room comfort
Disliked: Staff & service
호수가 있어 언제든지 시원한 전만을 즐길 수 있었으며 좋은 숙박장소로 다음에도 다시 가족여행시 이용하고 싶은 마음이 있음

8/10 Good

Craig, Australia

Liked: Cleanliness, staff & service

Value for money hotel in a different part of Hanoi

Conveniently located understated hotel in Ba Dinh district. Clean, tidy reception & rooms. Helpful friendly staff. Easy walking distance to north end of old city. Plenty of coffee shops nearby. Would stay here again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Royal Gate to the city lived up to its name.

everything was good: lifts were fast, easy access to city, AC was easy to control & stayed on when out of room, balcony off 8th Floor was nice to have but could use some chairs - only complaint low water pressure and long wait for hot water.

8/10 Good

Ｔａｃｋ, TOKYO

Liked: Cleanliness, staff & service

スタッフが親切で朝食がおいしいです。

中心街から少し離れていますが、タクシーですぐに行けます。 早朝から騒がしい場所ですが、それなりに快適に過ごせます。朝は湖の周りを散歩するのもおススメです。 スタッフが親切なので、とても助かります。朝食も景色の良いレストランでおいしいです。

10/10 Excellent

F Ram, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD

6/10 Okay

Thomas, Norge

Liked: Cleanliness, staff & service, room comfort
Fint hotell, men begynner å bli litt gammel, trenger nok snart en liten oppussing, når det et sagt så et det rent og pent der, gode senger, helt grei dusj og bra WiFi

10/10 Excellent

Corneille Kazadi, Trois-Rivières (QUébec) CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conférence de la francophonie RIFEFF

Très bonnes impressions, la gentillesse et la disponibilité des employés de l'hôtel.

6/10 Okay

たっきー, 東京

こぎれいなホテル

場所がわからず迷いに迷った。 男二人だったが予約の仕方が悪かったのかダブルベットになっていた。 他は問題なし。

8/10 Good

Vlad, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Gate Hotel

Overall it was a really nice place. You will get pretty good value for the amount you pay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not beleive the pictures which posted here

No wonder there is any review from other guest. This is not a hotel, it is just low level MOTEL. If you are on budget, maybe acceptable, but don't think price is even worth for stay.I will not stay here again.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities