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Aparthotel

Palmo Service Apartment 1

3.0 star property
Aparthotel with a coffee shop, near West Lake

Photo gallery for Palmo Service Apartment 1

Lobby lounge
Lobby
Deluxe Apartment, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk
Deluxe Apartment, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk
View from property

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroomSleeps 250 sq m

Popular amenities

  • Kitchen
  • Room service
  • 24/7 front desk
  • Outdoor Space
  • Housekeeping
  • Air conditioning

About this property

Palmo Service Apartment 1

Aparthotel with a coffee shop, near West Lake
A coffee shop/cafe, dry cleaning, and laundry facilities are available at this aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. The apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a rice cooker, and other amenities include free WiFi and a balcony.
This aparthotel offers 13 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Vietnamese

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • A coffee shop/cafe
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

Property is also known as

Palmo Service Apartment 1 Aparthotel Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service 1 Hanoi
Palmo Service Apartment 1 Hanoi
Palmo Service Apartment 1 Aparthotel
Palmo Service Apartment 1 Aparthotel Hanoi

About the neighborhood

Map
Hanoi, 13 Ngo 19 Lieu Giai, quan Ba Dinh

What's nearby

  • Lotte Center Hanoi - 5 min walk - 0.5 km
  • West Lake - 16 min walk - 1.4 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 5 min drive - 4.4 km
  • Hanoi Old Town Night Market - 5 min drive - 4.4 km

Getting around

  • Hanoi Railway Station - 4 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪The Sipping Bar - ‬3 min walk
  • ‪Sữa Chua Hộp - Kim Mã Thượng - ‬4 min walk
  • ‪Đại Sứ Quán Nhật Bản - ‬4 min walk
  • ‪Cộng Caphe - Vạn Phúc - ‬3 min walk
  • ‪Joma Bakery Cafe - Liễu Giai - ‬3 min walk

Frequently asked questions

Is Palmo Service Apartment 1 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmo Service Apartment 1?

This property doesn't offer parking.

What time is check-in at Palmo Service Apartment 1?

Check-in begins at 2 PM.

What time is check-out at Palmo Service Apartment 1?

Check-out is at noon.

Does Palmo Service Apartment 1 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Palmo Service Apartment 1 located?

Located in Ba Dinh, this aparthotel is within 1 mi (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.8 mi (4.5 km) away.

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Palmo Service Apartment 1 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10

Stayed 5 nights in Feb 2020

6/10

Stayed 3 nights in Jan 2020

10/10

방은 사진과 똑같아요. 처음 배정받은 방보다 맞은 편 방을 더 마음에 들어하니 흔쾌히 바꿔줬어요. 그리고 시간 넉넉하게 레이트 체크아웃 할 수 있게 배려해줬고요. 시설과 서비스 모두 좋은 숙소예요.
Stayed 4 nights in Dec 2019

8/10

Stayed 4 nights in Sep 2019

4/10

オーバーブッキングで入れないと当日に連絡があり、宿泊できませんでした。
Stayed 1 night in Sep 2019

2/10

The staff took a picture of my passport without explanation or agreement. Although I requested him to erase it, he said he is also doing this for others. Even, it seems like he took pictures of other guest's luggages. He barely speak English so it was hard to communicate. It was very unpleasant experiences for me. Moreover, because of weather condition, indoor has unpleasant smell although air-conditioned. If you can accept these conditions, stay there. I won't stay there in the future.
Stayed 2 nights in Aug 2019

10/10

夜中出入りする時に門の鍵を開ける面倒な作業があるが、自由さがあり、とても便利でした。 これからハノイの定宿にしたいと思います。
Stayed 2 nights in Aug 2019

10/10

Big Service Apartment, With Living room and Bed Room. And Free Laundry
Stayed 14 nights in Aug 2019

10/10

出張する者にとって最高
Stayed 3 nights in Jun 2019

10/10

自宅に居るレベルの快適さでした。 どうやら洗濯もしてもらえるみたいです。 唯一の弱点は、エレベーターが1階からでは無く2階からと言うこと。 それ以外は言うこと無いです。 此方のエリアに用事があるときは、また宿泊すると思います。
Stayed 4 nights in May 2019

10/10

The stay was easy. Easy check in, easy access, and easy checkout. The staff was available but just allowed me to come and go without interuption, which is nice. The housekeeping was amazing. The apartment was conveniently located. It had the services of a hotel, but the convenience of a home. It was really nice!
Stayed 4 nights in Feb 2019

10/10

日本のテレビが見れ室内も清潔だった
Stayed 8 nights in Dec 2018

10/10

Stayed 15 nights in Nov 2018

6/10

Stayed 4 nights in Nov 2018

10/10

Stayed 1 night in Sep 2018

8/10

部屋は快適。 ランドリーサービス付きなので長期滞在でも安心です。 朝食をつければ、毎朝7時30分に部屋まで朝食を届けてくれます。
Stayed 8 nights in Mar 2018

8/10

Arrivée un peu chaotique à cause d'une panne de courant. Appartement pratique et confortable, on apprécie la surface, le salon sépare de la chambre. Petit déjeuner et service de laverie compris dans le prix. Dommage qu'une chemise ne soit pas revenue... hôtel un peu loin des centres d'intérêt
Stayed 4 nights in Mar 2018