At PlayHome-Seeing the Soul's Retreat, you can look forward to free breakfast (local cuisine), dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
Xihu, a neighborhood in Hangzhou, is home to PlayHome-Seeing the Soul's Retreat. China National Tea Museum and Zhejiang Museum are cultural highlights, and some of the area's activities can be experienced at Wulinmen Wharf and West Lake International Golf and Country Club. Hangzhou Botanical Garden and Xiling Seal Engraves Society are also worth visiting. Visit our Hangzhou travel guide
You can look forward to free breakfast (local cuisine), dry cleaning/laundry services, and a restaurant at PlayHome-Seeing the Soul's Retreat. Stay connected with free in-room WiFi.
You'll also find perks like:
Free self parking
Luggage storage, a TV in the lobby, and coffee/tea in the lobby
Concierge services
Room features
All guestrooms at PlayHome-Seeing the Soul's Retreat boast comforts such as private indoor hot tubs and air conditioning, in addition to amenities like free WiFi.
More amenities include:
Separate tubs/showers, free toiletries, and hair dryers
Wardrobes/closets, heating, and daily housekeeping
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
A restaurant
Coffee and tea in common areas
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Shared refrigerator
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
No elevator
More
Communal living room
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
More
Air conditioning
Electrical adapters
Heating
Iron/ironing board on request
Laundry detergent
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Towels fee: CNY 0 per person, per night (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
We should mention
This property does not have elevators
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Is PlayHome-Seeing the Soul's Retreat pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at PlayHome-Seeing the Soul's Retreat?
As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at PlayHome-Seeing the Soul's Retreat on Mar 15, 2026 start from ¥21,131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at PlayHome-Seeing the Soul's Retreat?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at PlayHome-Seeing the Soul's Retreat?
Check-out is at 2:00 PM.
Where is PlayHome-Seeing the Soul's Retreat located?
Located in Xihu, this hotel is steps from Hangzhou Botanical Garden and 1.4 mi (2.2 km) from West Lake. Lingyin Temple and Zhejiang University Yuquan Campus are also within 2 mi (3 km).
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Reviews
PlayHome-Seeing the Soul's Retreat Reviews
10
Exceptional
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