2/10 (非常に不満)
Lori
グループ旅行
2024 年 5 月 20 日
気になった点 : 清潔度、施設のコンディションと設備
When we arrived we noticed water on our bathroom floor . We assumed it was condensation from the toilet. We wiped it up and covered it with a towel . Next day we noticed the sink was wet. We thought it was our mess and wiped it up with facecloths. The next day we got up and went out for the day and rushed back to get ready for supper reservations. Our floor was soaking , the sink and all of our toiletries were dripping wet, my make up brush could not be used again, and there was water running down the wall as well. This explains the mouldy damp smell in our room as well. They offered to give us a room change that night but we were already running late for our supper because of the inconvenience of our toiletries being wet and we were leaving the next am . It’s such a shame because I have stayed here numerous times for work conferences as well and I’m shocked at how run down it’s becoming
Lori
2024 年 5 月に 2 泊滞在