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ボシップ ライオンズ ファーム ホテル シュア ホテル コレクション バイ ベストウェスタンの口コミ

3 out of 5
ボシップ ライオンズ ファーム ホテル シュア ホテル コレクション バイ ベストウェスタン
Lower Dicker, Hailsham, England

口コミ

7.2

良い

評価 10 - 405 件の口コミ中 95 件が非常に良い" "
評価 8 - 405 件の口コミ中 143 件が良い" "
評価 6 - 405 件の口コミ中 91 件が普通" "
評価 4 - 405 件の口コミ中 46 件が不満" "
評価 2 - 405 件の口コミ中 30 件が非常に不満" "

7.6/10

清潔度

7.8/10

スタッフとサービス

7.4/10

設備とサービス

6.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

2/10 (非常に不満)

Chris

2022 年 12 月に 1 泊滞在

8/10 (良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service
2022 年 11 月に 1 泊滞在

8/10 (良い)

Dawn

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
This hotel is very quirky which we loved as gave it personality and a non-corporate feel. It’s in the process of refurbishment and once this has been completed will be lovely - needs tlc in some areas but have no doubt that they will get there and it will be great. Our room was big and nicely decorated (despite cracks in the ceiling) although the bathroom layout wasn’t the best but it had a lovely big walk in shower and all worked. The grounds are stunning and the quirkiness continues outside with the large animal statues dotted around and Oscar the Ostrich and his pals out the back which was unexpected but a fun touch. All of the staff were really welcoming and friendly and couldn’t do enough for you. The only negative we found was the lack of attention to the condiments offered in the room as we had to keep asking for this to be restocked but am sure this was probably due to the current staffing problems in the hospitality sector and was just a slight niggle in an overall good 3 night stay as this lovely hotel. If you are expecting perfection then this isn’t for you but if you want friendly and quirky (and like gold) this is just the place and I could imagine some great functions taking place here 😊
2022 年 10 月に 3 泊滞在

8/10 (良い)

Richard

2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Michael

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 9 月に 1 泊滞在

8/10 (良い)

Janice

2022 年 9 月に 2 泊滞在

4/10 (不満)

Dan

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Could do better
Family garden room doesnt have curtains, so we woke when the sun rose. Room was dusty, cobweb above the wardrobe and there was no ability to turn on heating in the room. Room got cold overnight and no blanket. Shower cubicle leaked and didnt drain at all well
2022 年 9 月に 1 泊滞在

8/10 (良い)

Rafael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, peaceful and historical
2022 年 9 月に 6 泊滞在

10/10 (非常に良い)

Daniel

良かった点 : 清潔度
2022 年 9 月に 1 泊滞在

8/10 (良い)

Janet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Would have been perfect is the restaurant would have been open
2022 年 8 月に 1 泊滞在
Stuart からの返信 (投稿日 : 2022 年 9 月 2 日)
Hi Janet,Thank you very much for your feedback!No one is more disappointed than myself that we are unable to have our restaurant open 7 days a week for Breakfast, Lunch, Afternoon Teas & Dinner. Sadly like many other hotels & restaurants we have had to limit our offering due to the country wide recruitment crisis. We have ensured that this is on our website, facebook page as well as automatic messages sent to all new bookings to ensure our guests are kept informed.We also have a list of local restaurants and take aways that we hand out on check in.We hope that we will be back to full strength soon.Many thanks Stuart ReedGeneral Manager

4/10 (不満)

Libby jo

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
I felt so unsafe being a guest at this hotel with one window and the exit being 3 hallways then down the stairs . I could not escape if I needed too .
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Gillian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fantasic property with amazing decor. Went with 6 year old Grandaughter and she loved the big golden lion in reception and enjoyed running around the vast grounds. There are ostrich and ducks to see. Lovely water displays and fish to see. The breakfast was plentiful, continental and freshly cooked full English , you order exactly what you wish. We were so full up that we didn’t need to eat again till the afternoon. Will definetly come again, value for money. And must not forget to mention the great friendly staff. Nothing was too much trouble. Thank you
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

INDIKA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Family stay
Very helpful staff and Hotel is maintained to a very good condition with amazing outdoor areas with beautiful garden water features. Kids loved the outdoor environment unfortunately pool and restaurant was closed due to staffing and maintenance which was informed to us in advanced. I would definitely book again if we’re visiting the area.
2022 年 8 月に 1 泊滞在

4/10 (不満)

Kevin

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
in need of modernisation
Very dated. Equipment in the room was very old and not PAT tested. The wifi dropped out multiple times. The walls were thin enough that I could hear another resident snoring. The wholes place lacked investment and modernisation. The bathrooms have been updated. Annoyingly it wasn't until after booking that they highlighted the swimming pool being closed, the restaurant not serving evening food and only a continental breakfast.
2022 年 8 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
The staff were really helpful and friendly but there was just not enough of them. The kitchen was closed so no evening meal available and breakfast didn't open until late so no chance of getting breakfast before leaving in a morning and no alternative offered.
2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Matthew

2022 年 8 月に 4 泊滞在

6/10 (普通)

JAVIER MURCIANO

家族旅行
Instalaciones antiguas pero bonitas. Parking independiente para cada habitacion.
2022 年 8 月に 2 泊滞在

8/10 (良い)

George

良かった点 : 清潔度、設備とサービス
Quite and peaceful.
2022 年 7 月に 2 泊滞在

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Quirky Hotel
We had a two night stay recently in this very quirky hotel. Unfortunately the hotel had been shut for a few days prior to our arrival, and was having issues with staff shortages. All the staff were very pleasant and helpful, and we were pleased to see that you employed people with learning difficulties. The room had recently been refurbished, and was large as was the kingsize bed. However the bathroom was beautiful but tiny. The shower was tricky to use. Food was good but with limited choice of evening meals. Breakfast was good.The hotel grounds were massive and beautifully kept. Do go and see Oscar the Ostrich !!
2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Brian

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Joe

2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

i

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ellen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff really go the extra mile!
Very interesting decor - a golden horse in the entrance! Incredibly friendly staff. I stayed with my two children and they had an amazing time playing tennis and looking at the lama's and emu's.
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Anthony

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The, staff and service were excellent, food fantastic, highly recommended the crumble and custard. Beautiful hotel surroundings
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Laura

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed as 2 adults and 2 children. We all had a lovely time. The room was clean and tidy, the hotel is large with lots of unique things to see in the grounds, including fish, a friendly ostrich called Oscar and some other large birds too. Staff could not do enough for us and went above and brleyobd to keep the kids entertained. It really was a lovely visit. We will be coming back once the pool opens in a month or so. We also drove to the seafront in Eastbourne one day and headed to Eastbourne to the Aquarium another day - there are lots of local things to do too.
2022 年 4 月に 1 泊滞在

4/10 (不満)

Chloe

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
It's a no from me
The TV in my room didn't work, and the carpet had clearly not been hoovered and had brown hair all over it...
2020 年 3 月に 1 泊滞在
Stuart - General Manager からの返信 (投稿日 : 2020 年 4 月 6 日)
Dear Chloe, Thank you for your feedback. I am sorry we didn't get it right on your stay. Can I ask which room you stayed in so I can investigate? Many thanks

8/10 (良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、設備とサービス
no draught beer. not much choice on menu but a nice breakfast
2020 年 3 月に 1 泊滞在
Stuart - General Manager からの返信 (投稿日 : 2020 年 4 月 6 日)
Thank you for your feedback. I have recently taken over the hotel and when the hotel is quiet such as Jan, Feb & some of March I have to make the difficult choice to not offer draught because of the shelf life of the product and not being able to sell it all. I anticipate after I have settled in that moving forward we will always have enough business in to justify having all products available. I have also taken on a new head chef who is reviewing all of the food offerings within the hotel. I do hope we get the chance to welcome you back to the Boship! Many thanks

10/10 (非常に良い)

Philip

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
first choice fior me
Always try to stay here now.
2020 年 3 月に 1 泊滞在
Stuart からの返信 (投稿日 : 2020 年 4 月 6 日)
Thank you very much for the 10 out of 10!!

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
2020 年 2 月に 2 泊滞在
Stuartからの返信 (投稿日 : 2020 年 4 月 6 日)
Thank you very much for the 8 out of 10!

8/10 (良い)

Jill Tom

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly environment and helpful staff. Easily found, in good weather one can enjoy the well kept grounds
2020 年 2 月に 2 泊滞在

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value , Excellent facilities , Superb grounds ample free parking ,lovely staff, good menu , quaint bar area , close to lovely coast line and picturesque villages and historic towns
2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

TUDOR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My partner and I had a great stay ! The Room was clean and staff were friendly. We spent the evening in the lounge / bar area here the member of staff (Scott) was a great host .
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked all of the place. We always stay in the court yard which is lovely. Nice warm feel about the lion hotel. It’s our 3rd year in a row now . We always come for my Husbands birthday 23 Jan. will be back next year. X❤️X❤️
2020 年 1 月に 3 泊滞在

10/10 (非常に良い)

Anne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hannah the Aussie angel
Brilliant! What a great place. Hannah and the rest of the team made our stay extra special. They work so hard! We'll definitely be back
2020 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was very pleasant but had a tired feeling Loved the fire on the bar when lit
2020 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top value stay
Very good value stay in new room with generous breakfast. Only minor problem was lack of hairdryer and tired towels. Far preferable stay than travel lodge opposite.
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Plumbing was noisy. Heating control not working. Nice breakfast
2019 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely friendly staff great atmosphere and good breakfast. Comfy room and very clean nice shower too. Will stay again
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Warm welcome , good atmosphere and full of charm. Room allocated was lovely & very comfortable. Breakfast choice very good. Receptionist Hannah very friendly & helpful good asset.
2019 年 12 月に 3 泊滞在

6/10 (普通)

Laura

気になった点 : 客室の快適度
Disappointing
The blind in the bedroom was so thin and cheap it let in so much light and so was difficult to get to sleep, didn't help with an outside light shining through the window as well!. The shower did not stay on its cradle so had to hold it when showering. Breakfast nothing special - not much choice
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

MARGARET

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
home from home
Felt welcome from the moment we arrived until we left, good as gold
2019 年 11 月に 4 泊滞在

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel
Great place to stay lovely breakfast
2019 年 11 月に 4 泊滞在

10/10 (非常に良い)

Kath

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Visiting family inEast Sussex
This is my 2nd stay at this hotel. Would definitely recommend it. Rooms good and clean. Breakfast more than adequate. Fair price for accommodation. Will continue to use it. Only downfall is they are unable to take dogs - understandable with the wildlife on site but perhaps a restricted area set aside for visitors with pets could be considered.
2019 年 10 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
We have stayed here before and the rooms are being updated, although they are not all finished. The surrounding grounds are fantastic but need more upkeep. This has the potential to be a really great hotel with a bit more care. The staff are excellent, very helpful and attentive but they’re run off their feet so definitely more staff are needed.
2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
we enjoyed breakfast with a view and a walk on the grounds around the hotel.We had a heating problem: from very cold to boiling hot! Very nice lady at check in, very helpful.
2019 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was chaos. Sadly 2nd large family event in 18months with same issue, lack of food, totally disorganised, insufficient staff for numbers booked in for breakfast.
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

PAUL

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I need more space to tell you just how bad this was over the four nights that we were there. In that time we had to change rooms and had our room serviced only once. If you send me an address I will send you the letter of complaint I have sent to the Manager at the Boship.
2019 年 10 月に 4 泊滞在