Sea Stars Hotel

Property class: 5 and above

Choose dates to view prices

Reviews

7.4 out of 10
Good
A swim-up bar, a poolside bar, and shopping on site are just a few of the amenities provided at Sea Stars Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a facial, or a manicure/pedicure. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Double Bed, City View

Room

Superior Room, 1 Double Bed, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double Bed, City View

Room

Deluxe Room, 1 Double Bed, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Twin Room, City View

Room

Superior Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet
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About the neighborhood

Located in Hai Phong Municipality, Sea Stars Hotel is in the city center. Ha Long Bay and Lac Long Bridge Flower Garden reflect the area's natural beauty and area attractions include Navy Museum and VinWonders Vũ Yên. Visit our Hai Phong Municipality travel guide
Map
180000, Hai Phong, 1/3A Le Hong Phong, Ngo Quyen District

What's nearby

  • A cityscape with a prominent clock tower, a large open square, and surrounding buildings.
    Hai Phong Opera House
    9 min drive - 3.0 km
  • Parkson TD Plaza
    13 min walk - 1.2 km
  • Lach Tray Stadium
    6 min drive - 2.6 km
  • Hai Phong Museum
    8 min drive - 2.6 km
  • Ha Long Night Market
    50 min drive - 50.1 km

Getting around

  • Hai Phong Train Station
    8 min drive
  • Cat Bi Intl. Airport (HPH)
    11 min drive

Restaurants

  • Chợ Lương Văn Can
    15 min walk
  • Hoa Ốc
    14 min walk
  • Thiên Hồng Phát Restaurant
    5 min walk
  • Lotteria Parkson
    14 min walk
  • nhà hàng minh phương ngõ lụt
    10 min walk

About this property

Sea Stars Hotel

  • Luxury hotel in a shopping district
  • A swim-up bar, a poolside bar, and shopping on site are just a few of the amenities provided at Sea Stars Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a facial, or a manicure/pedicure. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with a swim-up bar
    • Free self parking
    • A roundtrip airport shuttle (surcharge), access to a nearby indoor pool, and access to a nearby health club
    • An elevator, smoke-free premises, and free newspapers
  • Room features
  • All 90 individually furnished rooms boast comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with deep soaking tubs and free toiletries
    • 32-inch LCD TVs with cable channels
    • Refrigerators, on-request microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Jupiter Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 20 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 2900000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 200000 per vehicle (one way)
  • Rollaway bed fee: VND 2900000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Frequently asked questions

Does Sea Stars Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Sea Stars Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sea Stars Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Sea Stars Hotel?

Check-out is at noon.

Does Sea Stars Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 200000 per vehicle applies.

Where is Sea Stars Hotel located?

Situated near the airport, this luxury hotel is within 2 mi (3 km) of Parkson TD Plaza, Hai Phong Museum, and Lach Tray Stadium. Conference Center Hai Phong and Cathedral of the Diocese of Hai Phong are also within 2 mi (3 km). Hai Phong Train Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sea Stars Hotel Reviews

7.4

Good

7.4

Cleanliness

6.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 45 reviews
Rating 8 - Good. 24 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 5 out of 45 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Sound isolation in room is vey bad...... Will chose another hotel next time..
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
ベットの硬さ・部屋の広さ具合・朝食のビュフェが良かったです。
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
特に愛想もなく挨拶もこちらがしないと返ってこないですが施設自体は特に問題はなく快適です。 １２時ぐらいにチェックインしてのですがお知らせしていたらそれ以降でも大丈夫そうでした。 ホテルの外の騒音も聞こえはしますが特に問題はありませんでした。
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is ok

It’s close to airport. Nice breakfast. A bit pricy compared to other hotels
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt rent och fint hotell med hjälpsam personal. Frukost med allt man kan tänka sig.
Stayed 3 nights in Jan 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service

OMG horrible. Just don't, trust me, don't.

Where do I begin, every step was an awful experience and the room service seafood made me sooo sick, sicker than I have been in years. They are shady dishonest bad people through and through!
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

형편없었다

공사로 인하여 너무 시끄러웠다
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスで泊まるだけであれば特に不満のないレベル。　立地を考えると致し方ないが、周辺にもう少し飲食店等あればいいのに・・・と思った。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

깨끗하지만 시설은 좀 오래되어 보임.

Vic mart와 쇼핑센터가 걸어가기는 애매한 위치이고 택시(30,000vnd)타기는 좀 짧은 위치해 있고, 주변에 먹을 곳이 마땅하지 않음. Van Cao 에서는 택시로 15분 정도 거리 멀지 않은 곳에 한국음식점과 편의점이 있음, noi bai airport 가는데 Call Tax로 3시간 정도 걸림.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1~2성급 안전x 직원x 분위기x

6층인데도 불과하고 창문에 펜스등 안전장치가 전혀 되있지 않더군요 높이도 제가 키가 큰편이 아닌데 허리에 딱 걸치더군요 상당히 위험하게 느꼈고 방은 생각보다 좁고 분위기도 어두침침한게 별로더군요 무엇보다 돈 뜯을라고 트집을 잡는데 어이가 없더군요 수건에 뭘 좀 묻혔더니 안지워지는것도 아니고 세탁하면 될것을 3달러를 달라하더군요 기분이 나쁘지만 돈지불하고 4성급 호텔이 서비스가 이정도 밖에 안되냐고 했더니 객실 올라가자마자 전화가 오더군요 컵하나가 안보이던데 깨트린거 아니냐고ㅎㅎ 컵은 비린내나서 구석에 놓고 쓰지도 않았는데 직원들 썩을대로 썩었더군요 한국사람이나 외국사람만 보면 돈 뜯을라고 하는 후진국 클라스 다시는 이런 2성급도 안되는 모텔 예약할일 없을듯 합니다 3.5~ 4성급 호텔 아닙니다 1~2성급 모텔입니다.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not good hotel to stay, even im smoker i still not able to handle the smell of the cigarette smoke inside the room when i check in The hotel is just good looking at ground & first floor, everything else is very old
Verified review

8/10 Good

Liked: Staff & service
価格の割に部屋が広いのでゆったりは出来ますが、部屋の内装は古いです。 ホテルそのものはリノベーションして綺麗になっています。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무료 사우나 이용권을 줘서 잘 사용했습니다.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

きれいで、朝食OK

きれいで、朝食が結構おいしかったです。備え付けの果物が無料か有料かわからなかった。表示するかチェックインのとき、説明してほしかった。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport

Near airport, they will keep your passport until check out
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
나름 가격대비 괜찮은곳 이었습니다.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 숙박하기에 좋습니다.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I stayed here briefly before leaving on a ferry to Cat Ba. The hotel is located close to the airport, on the main road leading to it. Staff was friendly and helpful. The hotel has seen better days, but overall the was in decent condition. The breakfast was decent, a combination of Asian and Western dishes.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장에 좋습니다

좋았습니다
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed in this hotel from Sep 7 for 5 nights. TV is broken (No picture only sound), shower holder doesn't hold the head, and the room was not clean at all. NO MAINTENANCE AT ALL.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ハイフォンで泊まるならこのホテルです。 周囲には何も有りませんが、快適に部屋で過ごせます。
Verified review

6/10 Okay

편의 시설만 빼면 만족스럽네요.

객실과 서비스는 나쁘지 않았으나 편의시설이 홈페이지 내용과 달랐어요. 마사지나 스파는 이용객이 만이 없어 제대로 운영되지 않는듯 했고 수영장은 유료라 이용객이 더 없는 것 같더군요. 결국 이용해 보지못했답니다. 편의 시설을 이용하실 생각이라면 권해 드리고 싶지 않네요. 하지만 직원들도 친절하고 위치가 시내와 가깝기 때문에 불편은 없었습니다.
Verified review

8/10 Good

Liked: Staff & service, room comfort
少し郊外にあるホテルでした。 当日は台風直撃で外は大雨でしたが部屋は大丈夫でした。 時間が遅かったのかマッサージはやっていない様な感じでした。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하이퐁 시스타즈호텔

아주 좋아요.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

so so

The room is clean.