The staff at the Roza Palace were amazing. Super helpful and went above and beyond to make sure we had a good experience.
Angela
2026 年 5 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
William
2026 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Everything was amazing. The decor of the hotel is out of a novel, nestled on a mountain side, our room had a private balcony on a mountain ledge.
Room was clean and worked well for our excursions into town and to explore the areas.
William
2026 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
CHEE PENG
2026 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Business-friendly.
There is some smell in the toilet, but overall it is still OK
CHEE PENG
2026 年 3 月に 4 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Carlo
2026 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bella struttura, purtroppo in città stanno costruendo molto (in particolare devono aver aggiunto di recente un immenso villaggio proprio poco distante dalla struttura e la struttura a fianco sta costruendo degli altri piani riducendo la vistra sul lato sinistro), quindi la vista che da sulla città non è come mi ero aspettato
La struttura e vicino alle spiagge più famose Cat Co 1 Beach, Cat Co 2 Beach e Cat Co 3 Beach.
Diciamo che se il personale fosse più sorridente sarebbe meglio, ogni volta che passi vicino alla reception salutano prontamente ma senza nemmeno guardarti. Qui, come in altre due strutture in Vietnam, per i pagamenti con carta di credito ti aggiungono un ' addizionale del 3%
Carlo
2026 年 3 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Maxime
2025 年 11 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Personnel très sympa. Service de location de scooter et de laverie efficace et a des prix très correctes.
J’avais une crainte concernant le petit déjeuner en lisant les commentaires précédents, mais c’était finalement très correcte, eave en effet plus de choix quand il y a plus de monde, mais très vie dans l ensemble
Maxime
2025 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Sylviane
2025 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Bon séjour. Calme. Nous avons apprécié le rooftop et la piscine. Bon emplacement. Le staff est très prevenant.
Sylviane
2025 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Joanna
2025 年 6 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was a great stay. Breakfast on the street is great, rooms spacious and in a cave, very cool. The only resort that I stayed in Vietnam that had hot water.
The staff very welcoming and extremely helpful.
Shame about the monster resort getting built in front, looking at cranes and building work.
Joanna
2025 年 5 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Stephan
2025 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was immaculately clean
The staff helped us with an amzing boat
A really beautiful hotel.
Everyone was friendly.
Lovely breakfast.
Really sad to leave
Stephan
2025 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jennifer
2024 年 6 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We loved our stay at Roza Palace. The cave interior was so unique and all the hotel staff was very friendly and helpful. It was nice having a simple breakfast in the morning with fresh made to order eggs. I loved that the location was a few minutes walk from the busier areas so it was quiet and peaceful to come back to. Id stay here again if in the area.
Jennifer
2024 年 4 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Alan
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A little bit of heaven
Absolutely amazing hotel nestled into the rocks. Room clean and airy. Staff excellent and so helpful. Nice location close to shops with shuttles outside to take you around. Nice pool with bar. Great views. Our room had its own private courtyard, a great little sun spot.
Alan
2024 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jeremy
2024 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Roza
Reception staff very helpful, knowledgeable and friendly.
Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic.
We left with gifts, smiles and hugs.
Definitely recommend this hotel because of the location, quality and the brilliant people who work there.
Thank you 😊
Jeremy
2024 年 8 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Joel
2024 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス
Cat Ba is a resort town with lots of mid-range restaurants and markets selling the same thins. We had hoped to bicycle more but it is very hilly and the bicycles available were not up to the task. With non-beach water, there isn’t that much to do. Roza Palace, is a nice hotel with friendly staff.
Joel
2024 年 12 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Brandon
2026 年 2 月 9 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
This is a lower end hotel made to look from appearances like and awesome place!
The hot water literally last for about 2-3 minutes for a shower and then you have to wait another 15-20 minutes for more hot water for only 2-3 minutes worth of hot water.
It’s impossible for 2 people to take a shower unless it’s together and very rushed but still you will have ice cold water 1/2 way through your shower.
There was also a very loud party in the 3rd floor on the outside balcony that kept us up into the night around 22:00 with then singing karaoke extremely loud. Most tour start early so this made us get minimal sleep having to wake up at 6:00am.
We had 1 power outlet next to the bed and the Air conditioner hardly worked.
We messaged the hotel through hotels.com with our complaints before posting this review and they never responded.
We even complained to hotels.com customer service and they messaged the hotel and still no response.
Brandon
2026 年 2 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Johan
2025 年 2 月 19 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Nice looking hotel with flaws in a bad spot
The hotel is beautiful although the breakfast was really bad and the coffee pretty awful (instant coffee). We didn't even eat dinner there due to how bad the breakfast was. The staff were really nice and talkative though but only two of the lobby guys could speak decent English. There was no hot water coming from the focet in the bathroom sink and there is no shower curtain or anything so the entire floor got totally soaked and took a long time to dry up. One good thing is that they have smart TV's so you can watch Netflix or Amazon prime if you want. The view is pretty terrible because of the massive construction project going on Infront the entire main tourist street. A good thing is that its walking distance to the beach but on the other hand its farthest away from most of the popular restaurants and bars.
Johan
2025 年 2 月に 6 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Raúl
2025 年 10 月 4 日
良かった点 : スタッフとサービス、設備とサービス
Sin más. La habitación, pese a su lujo aparente, tenía un importante olor a humedad y me encontré insectos pequeños corriendo por las paredes y en el baño.
La oferta alrededor del hotel es escasa.
El único punto positivo es que fueron muy eficaces gestionándome un transporte de la isla a tierra firme para que pudiera salir antes de que llegara el monzón.
Raúl
2025 年 9 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Robert Viet
2025 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス
Not luxury as in the name, but the place is great located, off the bars and traffic. The place need some refreshments, but overall just average. Breakfast was crap. Staff though was friendly and helpful, especially the lady in the frontdesk, very cheerful. My room was just above the reception and entry to hotel, so it was some noise going around... but was not too much of disturbance.