Search Motels in Gurnee

"The bed was hard, the noise from the freeway woke me up more than once. The staff should have given me the instructions for the late check out when I checked in. I called the front desk in the morning to get a late checkout, and no one answered the phone.The late fee was too high given the amount of time (30 min) I was alloted"

"All I can say is that the breakfast staff was Superb!!’their service level was top notch. Had such a pleasant experience at this hotel. Thank you ladies!"

"Perfect "

"Breakfast had many options to choose from, even had chocolate waffle batter along with the regular batter. The hotel room was an average type room. The fan in the bathroom didn't work, it sounded like it was going to fall off the ceiling. We didn't use the pool/hot tub, as you needed to ask the front desk staff for an access key."

"The room was pretty clean and the staff were helpful during my stay"

"Clean room this time! Theres 2 girls that work the desk the younger one in the morning doesnt have much of a clue of whats going on or her job capabilities. Ive stayed here a couple times and once i wanted to check in early she made me wait 3 hours "to clean the room" only to get into a bed thay had a giant fresh blood stain. The other girl in the evening is extremely accommodating, nice, i personaly think she goes above and beyond and is just so refreshing. Whoever the morning gal is you should consider re-training in hospitality and perhaps honesty. Because the room i waited for i can assure you was not cleaned. The sheets were simply turned."

"This particular Hyatt Regency is in a terrible need of complete renovation. The room I stayed in had HVAC issues and plumbing problems. Tacky old decor makes a place very unpleasant looking. There are better options in the area."

"Stay"

"Great price and clean"