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Hotel Portobelo

3.0 star property
Discover vibrant Mexican flavors at this Guadalajara hotel, where local cuisine delights and a welcoming atmosphere invite exploration of historic sites.

Choose dates to view prices

Hotel Portobelo captures Guadalajara's warmth with its PBH restaurant serving local dishes. Enjoy fresh coffee at the on-site coffee shop before heading to nearby Expo Guadalajara. Free in-room WiFi and multilingual staff enhance your travel experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
The current price is ￥8,086
￥9,784 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(273 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and a 24-hour front desk
  • A reception hall, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Wardrobes/closets, daily housekeeping, and desks

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May 10 - May 11
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Portobelo on May 10, 2026 start from ￥8,086, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. Minerva Roundabout is 2.2 mi (3.6 km) away. Juarez Station is only a 2-minute walk and Plaza Universidad Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Portobelo Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1544 out of 1933 reviews
Rating 8 - Good. 285 out of 1933 reviews
Rating 6 - Okay. 62 out of 1933 reviews
Rating 4 - Poor. 13 out of 1933 reviews
Rating 2 - Terrible. 29 out of 1933 reviews

Reviews

Verified

10/10 Excellent

Joab E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying at Portobello, great location, great staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carlos Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice staff and very efficient
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness
This is a great option the resort is really huge big pool nice rooms and because is all inclusive the price is valued
Stayed 1 night in Mar 2026
Verified

8/10 Good

Guadalupe Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Walkable to everything you need. Restaurants, shopping, historical area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was very clean.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Blanca nerida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and cleaning
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relatively new and modern hotel. Very clean and spacious. Our room faced a busy 6 lane street but with insulated windows, was still very quiet. And blackout blinds ensured a nice sleep. Breakfast was good and reasonably priced. The location was ideal; only a 10 walk to the historic centre.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
Great staff, Rooms were very nice.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, friendly staff and easy self parking … highly recommended
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and the staff very courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness
Great place to stay in Guadalajara! I have returned many times and will continue to do so. Clean. Pleasant staff. Lots of hot water. Great location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities
The hotel is very clean and neat. The services were excellent, and I highly recommend it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean , good service 👍👍
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Fantastic Hotel as always. We stay here alot because its so good. Didnt disapoint
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Good corner location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Great. Just would add a small fridge in room to make it absolutely perfect ;)
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
the Room was big and clean But was some construction going on up on the next floor that was loud at times. restaurant was okay I eat there two times over all nice place
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
This service is good I am people it’s nice very polite
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel because it’s surrounded by restaurants, fast food, shops and it’s a 10 minute walk to the cathedral. The staff is very friendly and are quick to respond to any problem you may have. I also love the fact that this hotel has room service 24 hours and serves breakfast lunch and dinner and it also has a nice bar. I highly recommend it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very easy parking
Stayed 3 nights in Feb 2026