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Hotel Portobelo

3.0 star property
Comfortable hotel near Guadalajara Cathedral
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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Portobelo

Lobby sitting area
Free self parking
Building design
Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast served, Mexican cuisine
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
The price is ￥8,542
Price available on 2024/5/19

Explore the area

Map
44100, JAL, Guadalajara, Av Juarez No. 687 Col Centro
  • Popular LocationGuadalajara Cathedral11 min walk
  • Popular LocationUS Consulate General Guadalajara17 min walk
  • Popular LocationAvienda Chapultepec19 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)32 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Everything was great ..! But room service food was nasty …. We order the suchii had 2 inches of cream cheese, pizza was...
Santiago
May 14, 2024
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Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (1465)
The price is ￥7,083
￥8,428 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Guadalajara

Hotel Portobelo is located in Downtown Guadalajara, a neighborhood in Guadalajara, and is in the entertainment district and near a metro station. Guadalajara Cathedral and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza Forum Tlaquepaque. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Guests appreciate the hotel's central location.
Visit our Guadalajara travel guideOpens in a new window

What's nearby

  • Guadalajara Cathedral - 11 min walk
  • Degollado Theater - 16 min walk
  • US Consulate General Guadalajara - 17 min walk
  • Teatro Diana - 19 min walk
  • Avienda Chapultepec - 19 min walk

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • Tacos el Pastorcito - 1 min walk
  • Restaurante Bar Milenarios - 3 min walk
  • Okuma - 1 min walk
  • Chai - 3 min walk
  • Vancouver Wings - 2 min walk

About this property

Hotel Portobelo

Hotel near Expo Guadalajara
Hotel Portobelo is located close to Guadalajara Cathedral and Avienda Chapultepec, and provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the location
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130–350 for adults, and MXN 130–350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Hotel Portobelo on May 19, 2024 start from ￥8,542, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portobelo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. US Consulate General Guadalajara and Avienda Chapultepec are also within 1 mi (2 km). Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 927 out of 1214 reviews" "
Rating 8 - Good. 215 out of 1214 reviews" "
Rating 6 - Okay. 40 out of 1214 reviews" "
Rating 4 - Poor. 9 out of 1214 reviews" "
Rating 2 - Terrible. 23 out of 1214 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, property conditions & facilities
Everything was great ..! But room service food was nasty …. We order the suchii had 2 inches of cream cheese, pizza was a frozen item , the chicken wings were over cook an old, we also order the club sandwich that had chicken n no bacon on a old sougy bread … they charge for ice when it supposed to be free … I have stayed there several times but never order room service n probably not order room service again , they brought the food in a dirty dish cart an handed the food in the door
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place clean and quiet
Stayed 3 nights in Apr 2024

8/10 Good

Elias

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try to see what is around during day light, once is dark some areas around are really dark...Be safe
Stayed 2 nights in Apr 2024

8/10 Good

Marty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay. Staff was great and room was clean. Only drawback was no fridge or microwave in room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su atencion su amabilidad están siempre dispuestos a ayudarte las instalaciones. Son muy bonitas y demasiado limpias y la comida del restaurant riquísima Their attention and kindness are always willing to help you with the facilities. They are very pretty and very clean and the restaurant's food is delicious
Stayed 6 nights in Mar 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Claudio, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Portobelo is very close to the center of Guadalajara, and you can catch the train/metro right across the street. It is quiet, clean, well maintained and comfortable, the staff is very friendly, and even the Room Service is delicious! We had a very pleasant stay, highly recommended.
Stayed 3 nights in Apr 2024

6/10 Okay

Marco

Stayed 2 nights in Mar 2024

10/10 Excellent

Laura O

Stayed 5 nights in Mar 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, great location to explore Centro.
Stayed 1 night in Mar 2024