Property is kid, friendly! However, the property itself felt was not clean and outside of property was dirty. The rooms were cleaned, but surfaces were sticky and the throw pillow and blanket at the end of the bed were stained.
Joan
2024 年 4 月に 1 泊滞在
4/10 (不満)
Brina
家族旅行
2024 年 4 月 16 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The beds are sunk in and very uncomfortable and the food is not good
Brina
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Jean
小さなお子様連れの家族旅行
2024 年 4 月 14 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I rented a suite, they gave me a standard 2 queen bed and said it was the same. The room was soo small the sink wasn't in the bathroom.
Although they said the room sleeps 6 there were no extra blankets for the very worn out pull out couch in the room. Tgey provided a coffee stand and coffee in the room but the coffee pot and filters were missing. Where the toilet seat fastens to the bowl was broken on one side so we had to put it in place when we went to the bathroom. The lock was also broke. We had someone banging on our door then ran at 10pm and there was someone driving in the ditch just off the drive at around 11pm. There was also a nasty hair, durt pile on the floor in the corner of the bathroom.
In tge waterpark there was probably a quarter of the guests that had no wristbands, swimmers and people just hanging out. As a person who paid way too much for a run down room it is unsavory to have to stand for hours in the waterpark due to lack of seating when the people next to you have 3 full tables with not one of them having a wristband.
Jean
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Kyle
小さなお子様連れの家族旅行
2024 年 4 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Worst hotel i have ever been in...they gave me the wrong room twice...shower didnt work at all...receptionist was crabby with me and had very poor communication...just wanted to push me away...water park was closed and had to pay for breakfast...so i spent over 200 dollars on a room to be taken advantage of...would not recommend and will not be coming back
Kyle
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Gary
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gary
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Thomas
小さなお子様連れの家族旅行
2024 年 4 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unclean room, not friendly staff.
Thomas
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Maria
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love it here not overly crowded and super nice workers. They ran out of pool towels till the next day but the manager did everything possible to accommodate and make it a wonderful stay
Maria
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Samantha
家族旅行
2024 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice stay, enjoyed the amenities, the water park and the arcade! Front Desk agent was great, didn’t get his name had lightish brown hair but he was very friendly. The restaurant was a little slow but the wonderful blonde waitress explained everything to us and we didn’t mind being patient. Loved our waitress who originally started in the bar she had black hair and was also very tentative and friendly!