4/10 (不満)
James
2019 年 11 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cheap but grubby and noisy.
No staff onsite majority of the time to the point they text you the front door and room lock codes shortly before your arrive.
Bed frame legs were all coming off so had to sleep on mattress on the floor the first night. Texted the manager (his number comes with the codes) and agreed he would come fix it at 10am next morning. At nearly 10.30 we headed out as going to a convention all day with no sign of anybody coming to fix the bed. Heard nothing by the evening so texted the manager who tried to claim he arrived 'just' after 10am. I really hate people trying to make a fool of me so was unimpressed.
Room was grubby in general and me and my partner both seemed to get itchy bites while in the room so suspect bed bugs or similar in the room.
Other guests staying in the hotel banging in and out front and talking very loudly till well after midnight and the sound of a small river every time the room above us flushed the loo.
In short, you get what you pay for. We paid very little but got little in return. Think we'll pay a bit more next year and stay elsewhere.
James
2019 年 10 月に 3 泊滞在