Gouves Vacations from ￥290,266

Everything was good but the people in Greece are very reserved. Only a few staff members were friendly and welcoming but others Very quiet

Super place, great staff

Pone, was incredible. An easy park if your drive in, to staff that welcomed you with a refreshing drink on arrival, once checked in we are given beautiful bracelets as a gift, welcome snacks and desserts, of course a local bottle of wine. Our room was exquisite with a gorgeous relaxing private pool, the spa, was so relaxing, as we opted to do the most minimal as we had a time crunch. But still left having the best experience, zero gravity massage, hyperbolic oxygen machine, sauna, steam, salt room, and an incredible contrast therapy water shower. A MUST when in Heraklion, if you have the time stay here before you take a ferry to Santorini, it’s an easy 7 Min ride to the ferry.

This was a truly outstanding place to stay in Heraklion. The location was perfect, the staff are amazing and the rooms are upscale. Everything was perfect, would definitely stay here again and recommend this place, 10/10!

We had an amazing four days, the property is beautiful the staff are very sweet and helpful, the food is really good had so many varieties in the buffet. Our room had a problem with the AC and the staff offered a new upgraded room. On the other hand we didn’t feel like our rooms were properly cleaned during our stay. We had a half board in our reservation although we had to pay for water during dinner which felt weird. Other than that it was a perfect holiday