2/10 (非常に不満)
Kiara H.
2025 年 9 月 8 日
We stayed at this property for a couple of nights and overall it was a very poor experience. We arrived on a very wet and cold Friday evening and found no firewood left at the property as advertised for the winter months. On top of that the air con wasn't working properly so the house was really cold. We then decided to use the barbecue as we didn't fancy going out driving on such a wet evening. The BBQ was filthy and would barely ignite. Definitely needs replacing! We proceeded with cleaning the BBQ ourselves and started cooking only for the gas ran out after five minutes. We tried to contact property managers but heard nothing back. My partner then drove an hour round trip to replace the gas and get firewood to heat the house. The hosts did get back in touch to say there was a spare gas bottle in shed after a couple of hours.To top the evening off our young kids found the deceased carcase of what we can only presume was the pet goat 'bert' in front of the house. The youger ones were horrified by this. We let the property managers know about this and how much it upset our kids but it barely garnered a response. Its a nice house but overall we had a really bad experience. The property managers are terrible, possibly the worst we have ever booked with.
Kiara H.
2025 年 8 月に 2 泊滞在