This was my second stay at Chancellor Peak. We stayed in chalet #14 which is private with an amazing view of the Peak and the surrounding nature. The chalet complex is located right at the Kootenay River. The area is very quiet and there are bears as well. A black bear came looking for food around the chalets a couple of nights. Overall a great place to stay and good value.
Marcel
2019 年 9 月に 4 泊滞在
4/10 (不満)
R.Stephens
家族旅行
2019 年 9 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My wife and I stayed two nights in August and were unpleasantly surprised with our experience. There was a failure to communicate amongst staff about our reservation and it was like no one knew we were coming. The rooms in our chalet were not cleaned, beds were not made, used wet towels were still out on the bathtub, trash still in the unit. The "person responsible" was over in the nearest town. We had to wait for her and a helper to return and prepare the unit for us. The units are individually owned like rental property and an individual resides in one of the units as a "property manager". The owner of our particular cabin communicates only by email and when he can respond to you. So in essence, not much in the way of service. What you see is what you get when you arrive. The cabin is well built but the property seemed to be loosely managed and struck me as the typical landlord -tenant arrangement with the minimum attention paid to it for upkeep. Screens were missing in the upstairs bedroom window. There is a single ceiling fan that needs attention and made noise when you turned it on. Poor lighting in the upstairs bathroom. There were adequate dinnerware and tableware for meals but two very worn and rusty skillets for cooking that looked like they were left over by a prospector from the gold rush days of the early 1800's. Amenities listed were simply free Wi-Fi and free parking. All in all, this experience was not what we expected for the price charged!
R.Stephens
2019 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
グループ旅行
2019 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス
Chalets#3, Need adjust front door,hard to closed
Missing one upstairs bed sheet
Microwave turntable won’t turn
Chalets#14. Need adjust front door hard to closed
Ceiling fan light not working
Hair Dryer not working
宿泊されたお客様
2019 年 9 月に 2 泊滞在
10/10 (非常に良い)
Amy
2019 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Honeymoon trip. Enjoyed our stay!
Amy
2019 年 8 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
小さなお子様連れの家族旅行
2019 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was great.
There was no firewood available at the time of the visit which was disappointing.