Close to Surfers Paradise Beach and Cavill Avenue, Serain Residences On Surfers Private Apartments provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the sauna or the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Located near the beach, Serain Residences On Surfers Private Apartments is in Surfers Paradise, a neighborhood in Gold Coast. The area's natural beauty can be seen at Surfers Paradise Beach and Burleigh Beach, while Warner Bros. Movie World and Dreamworld are popular area attractions. Infinity Attraction and Wax Museum are also worth visiting. Visit our Gold Coast travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Serain Residences On Surfers Private Apartments
This smoke-free apartment building features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a hot tub, laundry facilities, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area. Housekeeping is not available.
Serain Residences On Surfers Private Apartments offers 160 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with digital channels.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Iron/ironing board
No housekeeping service
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
160 units
41 floors
Garden
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Bed sheets fee: AUD 20 per accommodation, per stay
A damage deposit of AUD 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Serain Residences On Surfers Private Apartments Apartment
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Frequently asked questions
Does Serain Residences On Surfers Private Apartments have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Serain Residences On Surfers Private Apartments?
As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Serain Residences On Surfers Private Apartments on Mar 31, 2026 start from ¥15,774, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Serain Residences On Surfers Private Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Serain Residences On Surfers Private Apartments?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Serain Residences On Surfers Private Apartments?
Check-out is at 10:00 AM.
Where is Serain Residences On Surfers Private Apartments located?
Located in Surfers Paradise, this apartment building is within 1 mi (2 km) of Surfers Paradise Beach and Cavill Avenue. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot.
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Reviews
Serain Residences On Surfers Private Apartments Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
all good...
the location closed the beach
everything so good
jung
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveler
May 4, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
we loved everything about and especially the view,the tram and being right in the heart of Surfers.Will definitely be staying here again.
Verified traveler
Stayed 4 nights in Apr 2021
8/10 Good
Charmayne
Dec 19, 2020
Liked: Cleanliness, room comfort, communication
there was only 1 key and that became the biggest annoyance (I know it doesn't sound like much) you literally cannot go anywhere with out a key so if you plan on all being together all the time no problem. It was clean and the views are great.
Charmayne
Stayed 3 nights in Dec 2020
6/10 Okay
mark
Jun 15, 2020
Disliked: Cleanliness
Disappointed
Overall a nice building with great facilities but communication and cleanliness let the property down.
I found hair in the bathroom draws and 'products' under the bed.
The view was spectacular, great location, within walking distance to beaches, public transport and CBD. Fantastic amenities, everything you could want or need.
Verified traveler
Stayed 7 nights in Nov 2019
4/10 Poor
Verified traveler
Nov 6, 2019
Liked: Staff & service
Disliked: Cleanliness, amenities
so close to the beach.
view is perfect
building is great
not as clean as it should be
sofa bed is so bad
dryer was broken and didn't get fixed till i left which left us short of clothes as we expected to have a dryer
We booked the property through Hotels.com for 3 days 1.8.19 to 4.8.19 so we thought, we then received confirmation from HOTELSRELAX of our unit number and where to pick up the keys.
We were so disappointed no disgusted with the unit it had not been cleaned human hair all over the carpet and tiles, badly stained and dirty carpet and generally not maintained to an acceptable standard.
We will no longer book through Hotels,com nor go anywhere near Hotelsrelax.
Between the two of you our 34th wedding anniversary will be remembered for the wrong reasons.
This was one of our best stays during our holiday in Queensland! Nice ocean view on a high floor apartment with a full kitchen makes it the perfect stay!
Room was lovely, No Cafe Breakfast though! - breakfast consisted off 4 eggs in the room fridge with bacon and orange juice and loaf of bread. When we went to ask at the cafe for our breakfast they said no arrangement, so we only had enough tiime for some eggs/toast before we had to check out. No dishwashing powder to wash our dishes. The $256 we paid for 1 night wasnt worth it. False advertising!!!
I liked:
- the sofa bed and netflix
- the beach view
- the beach view at the gym
- the beach view at the rooftop
What can be improved:
- more towels to be provided, especially toilet floormat
- handles of shower room were rusty/peeling