4/10 (不満)
Jasim
小さなお子様連れの家族旅行
2024 年 6 月 1 日
気になった点 : 施設のコンディションと設備
Location where we picked up the keys was in completely different location from where we were staying.
Customer service not friendly ( rude)
We struggled to find our parking as well as our apartment.
No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger.
Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL.
Very disappointing.
Never again.
Jasim
2024 年 5 月に 6 泊滞在