Our apartment was spacious, comfortable and for the most part clean.
However, when cleaning after all parties of guests, I suggest cleaners check: 'floor" of pantry & open the extractor fan and wipe.
As I used the kitchen often, the lack of attention to detail of these areas was easily visible.
The view is amazing, and the price matches the generous facilities and location with direct access to the beach.
Thanks to the reception staff who took note of our feedback.
Gwen
2023 年 11 月に 10 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2021 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the ocean views and location was perfect for us .The rooms had everything we needed for our stay. Would love to go back .
宿泊されたお客様
2021 年 3 月に 2 泊滞在
8/10 (良い)
Kerry
家族旅行
2020 年 11 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Direct Surf and Sand Access
Great view, direct beach access and lovely heated covered pool and spa, BBQ, tennis, squash. Nice facilities for a family group who are making their own fun and lots of space to do that. Negatives are that there is no nice walk or bike path to cafes and restaurants. It's all accessed by the busy Gold Coast Highway and so you tend to get in the car and drive to places. Cleaning was not great and the unit was full of maintenance issues which I hope they will attend to.
Kerry
2020 年 11 月に 3 泊滞在
4/10 (不満)
Liz、Brisbane
カップルで旅行
2020 年 10 月 25 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
After many visits in my youth i was excited to return to 19th Ave for a special weekend away with my partner, however we were left extremely disappointed with the room. There was dust to the fans, light switches and GPOs, carpet looked like it had never been cleaned with a build up of dirt and grime to the skirting board edges and a single sheet to the beds.
We will not be returning.
Liz
2020 年 10 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the location, the view, the staff, the Sun, the beach (although lots of jelly fish).
Didn’t like no aircon in the bedrooms they were very hot.
宿泊されたお客様
2019 年 12 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 4 月に 3 泊滞在
10/10 (非常に良い)
vicki、Palm Beach QLD
2018 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The First room was not well looked after we were then put into another room as these are bought & owned by private people some look after their rooms and others don't have repairs done But the overall grounds pools Tennis Court BBQ area and the View's were fantastic The second room was is good condition glad we moved The price was a bit expensive for the 4 night stay will go though the Property next time and try get a better price
vicki
2018 年 10 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 9 日
宿泊されたお客様
2018 年 9 月に 2 泊滞在
8/10 (良い)
brian、Gladstone QLD
2018 年 6 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice size rooms great view from the 10 floor room was very clean
brian
2018 年 6 月に 2 泊滞在
10/10 (非常に良い)
Nice place、Brisbane
2017 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Views
Nice place, could do with a slight facelift in areas, steam room didn't work. But being a little picky as the hotel was nice, staff on reception very friendly and a great view of the ocean, could have stayed longer.