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ザ・グラッドストンの口コミ

3.5 out of 5
ザ・グラッドストン
100 Goondoon Street, Gladstone, QLD

口コミ

7.6

良い

評価 10 - 470 件の口コミ中 118 件が非常に良い" "
評価 8 - 470 件の口コミ中 187 件が良い" "
評価 6 - 470 件の口コミ中 106 件が普通" "
評価 4 - 470 件の口コミ中 39 件が不満" "
評価 2 - 470 件の口コミ中 20 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

6.8/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

6/10 (普通)

Ｒｉｎｒｉｎ、Ｊａｐａｎ

余り印象的ではないホテル
非常に悪いところは見つからない。その分印象的ではないが、私たちの場合、同じ地域の友人と車での移動が 便利で良い場所にあった。ビジネスホテルのようで、旅行者向きではないのかも、、。 料金が少し高いように感じました。 スタッフもよくも悪くもない、やはり印象的ではなかったが、感想です。

10/10 (非常に良い)

Kathleen、Hurlstone Park

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to restaurants and supermarkets, as well as some smaller cafes, there were plenty of dining options around the hotel. There was also plenty of parking. The rooms were large and modern and very comfortable. It was good value for money considering the standard of the hotel and the location.
2024 年 5 月に 4 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank for taking the time to provide feedback and comments with regards to your recent stay.We look forward to you staying again with us.Regards,

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for providing a 5/5 rating with regards to your recent stay. We look forward to you staying with us again in the future. Regards,

6/10 (普通)

Boris、Spittal an der Drau

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I would discripe this location rather as Motel. Check in with the key in a save because of no front desk. No Breakfast. No Service
2024 年 3 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for taking the team to provide feedback. Our front desk closes nightly as not maned 24 hours but a duty manager onsite is available for all after hours assistance who can also give access codes if mobile numbers are not provided to send sms details. Cotton Mill is located in the courtyard which opens at 5am and our guests can charge back. We have a coffee shop which will be opening soon for in house guests adjoining to the hotel. I am sorry to hear that no service was provided to you.

8/10 (良い)

Daniel

良かった点 : スタッフとサービス、設備とサービス
The smart tv was definitely a suprise!
2024 年 1 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank for providing a rating and comment with regards to your recent stay.

6/10 (普通)

Ronson

2024 年 1 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank for providing a rating with regards to your recent stay.

8/10 (良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2024 年 1 月に 3 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Thank for providing a rating with regards to your recent stay.

8/10 (良い)

Natalia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Hotel is great in a very good location although there is not much to do in Gladstone Shane because it could be great if the town had more to offer. Nothing l open on weekends just a couple of places to eat on the main strip, would not spend more than a night here
2024 年 1 月に 3 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for taking the time to provide feedback with regards to your recent stay. During the festive time a lot of businesses choose to close and take a break. On arrival we provide a welcome letter with the trading times of restaurants within the hotel area.

10/10 (非常に良い)

Peter、Forest Glen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location and great pool..
2024 年 1 月に 3 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for taking the time to provide feedback with regards to your recent stay and giving a 5/5 rating.We look forward to you staying again with us.

6/10 (普通)

Dale

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Neat tidy and comfortable quite central however a little noisy at times
2024 年 1 月に 1 泊滞在
Regards, Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for taking the time to provide feedback with regards to your recent stay. Holiday time can be when families travel with children that can become noisy at times. Please always report this reception during your stay.

10/10 (非常に良い)

Senay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One night Layover
We were travelling through and decided to stop in Gladstone last minute. The room have very well presented and clean. Looks to be recently renovated. Thanks
2023 年 12 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time of provide feedback. The hotel has just renovated the 4 x floors of guest rooms and soon will do the foyer and public toilets.

10/10 (非常に良い)

chris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms have been recently refurbished- very modern and tasteful
2023 年 11 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel has been renovating all hotel levels and next will be the foyer and public toilets.

8/10 (良い)

Lisa

2023 年 11 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time to provide a rating with regards to your recent stay.

10/10 (非常に良い)

Kerry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 3 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you for providing a 5/5 rating with regards to your recent stay.

8/10 (良い)

Hong

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will come back next trip.
The carpet is dated and should be replaced. The rest of the hotel are great
2023 年 10 月に 3 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for taking the time to provide feedback. The hotel is currently under refurbishment with levels 1-3 completed and level 4 underway. Very exciting times ahead for the property.

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 10 月 23 日)
Thank you for giving a 5/5 rating with regards to your recent stay. We look forward to you staying with us again in the future.

4/10 (不満)

Dan

2023 年 9 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you for taking the time to provide a rating. Sorry to see it was only a 2/5. I hope you do stay with us in the future.

8/10 (良い)

John

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
For the price. Very good hotel!
2023 年 9 月に 2 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Thank you for taking time to provide feedback with regards to your recent stay. We look forward to you staying again in the future.

10/10 (非常に良い)

Robyn

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have now stayed here 2 years in a row for an event. The staff are always soo helpful and happy!!! They go above and beyond helping you find everything you need and is always a delight to deal with!!!!
2023 年 9 月に 2 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking the time to provide feedback and giving a 5/5 review. I will pass on your comments to the staff.We look forward to you staying with us again in the future.

8/10 (良い)

Lisa

出張
良かった点 : 設備とサービス
Rooms need updating otherwise a pleasant stay.
2023 年 9 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel is currently under refurbishment with level 4 next to be completed.We look forward to you staying with us again in the future.

10/10 (非常に良い)

Dan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice big carpark area out the back for larger vehicles.
2023 年 8 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you for taking the time to provide feedback.We look forward to you staying with us again in the future.Regards,

8/10 (良い)

Garry

2023 年 8 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking the time to provide a star rating in regards to your recent stay.We look forward to you staying with us again in the future.

10/10 (非常に良い)

Bart

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our Twin rooms with nice large beds. Despite a lot of reviews, hotel looks good to us!!
2023 年 8 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 9 月 21 日)
Thank you for taking the time to provide feedback and giving a 5/5 review.We look forward to you staying with us again in the future.

2/10 (非常に不満)

Angela

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
No house keeping on the weekend, noisy cleaning staff (cleaning up after a water leak), broken air condition/ heater, bed sunk in the middle, carpet a bit sticky.
2023 年 7 月に 2 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Thank you for taking the time to provide feedback with regards to your recent stay. The property did experience a large water leak in which staff tried their hardest to keep noise to a minimal but hours was spent cleaning the water and using a machine to extract the water to avoid further damage. I have passed on your other comments to maintenance to investigate.

10/10 (非常に良い)

Joel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean place, with very friendly and helpful staff
2023 年 7 月に 3 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you for taking the time to provide feedback. We look forward to your staying again soon.

10/10 (非常に良い)

Helen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely friendly staff at the reception. Easy to check in, nice restaurant in the lobby. A very pleasant over night stay.
2023 年 7 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Thank you for taking the time to provide feedback with regards to your recent stay. I will pass on your comments to the front office team. We look forward to you staying with us in the future.

8/10 (良い)

Dana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you taking the time to provide a rating with regards your recent stay.

8/10 (良い)

Milinda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and clean
2023 年 7 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 7 月 7 日)
Thank you for taking the time to provide a rating with regards to your recent stay

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Exactly what i needed for the night. The room was recently refurbished and it looks nice. The carpet appeared dated and didn't match the renovation; however, overall i was pleasantly surprised
2023 年 5 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for taking the time to provide feedback. We look forward to you staying with us again soon.

10/10 (非常に良い)

Debbie、Ashburton

2023 年 4 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for providing a 5/5 rating

10/10 (非常に良い)

Jillian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely rooms. Nicely furnished. Everything in the room you could need such as a desk and chair and separate comfortable reading chair. Mini bar, kettle, iron and ironing board. Nice products in the bathroom by the ‘Thank You’ brand. Staff were pleasant and efficient. Close to cafes and restaurants. We stayed over the Easter long weekend and then again the following weekend. The in-house restaurant was not open at all over the Easter weekend or for breakfast at all. Would highly recommend.
2023 年 4 月に 2 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 4 月 20 日)
Thank you for taking the time to provide a 5/5 star review with regards to your recent stay. The restaurant within the establishment is privately owned and they do not open on public holidays or Sunday. The hotel is undertaking a renovation currently with very exciting times ahead for the property. We look forward to the next time you stay with us.

10/10 (非常に良い)

Chanelle

2023 年 4 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 4 月 30 日)
Thank you for providing a 5/5 rating with regards to your recent stay. We look forward to you staying again in the future.

8/10 (良い)

Jim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The name of the hotel was confusing to taxi drivers and made it hard to google and find it. Staff was really friendly and helpful. The building could do with an update.
2023 年 3 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 3 月 28 日)
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel is undertaking a major refurbishment at this present time and with the rebranding final signage will be done soon.We look forward to you staying with us again soon.

10/10 (非常に良い)

Bronwyn

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were really helpful. The room was comfortable and clean with everything you need. I would stay again.
2023 年 3 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 3 月 28 日)
Thank you for taking the time to provide feedback with regards to your recent stay. We look forward to you staying with us again soon.

8/10 (良い)

Lisa

良かった点 : 清潔度、スタッフとサービス
2023 年 3 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 4 月 20 日)
Thank you for taking the time to provide a rating with regards to your recent stay. We look forward to you staying with us again soon.

10/10 (非常に良い)

Trixie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved everything about the place. Well located. Great bed. Great shower
2023 年 2 月に 2 泊滞在
Megan Receptionからの返信 (投稿日 : 2023 年 3 月 5 日)
We are glad that you enjoyed your stay. Thanks, and we hope to see you again soon.

10/10 (非常に良い)

Rowan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Excellent value for money. Convenient & safe. Downtown position.
2023 年 2 月に 4 泊滞在
Megan Receptionからの返信 (投稿日 : 2023 年 3 月 5 日)
We are glad that you enjoyed your stay. Thanks, and we hope to see you again soon.

10/10 (非常に良い)

wayne

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thai restaurant next door, and cafes across the road
2023 年 2 月に 2 泊滞在
Megan Receptionからの返信 (投稿日 : 2023 年 3 月 5 日)
We are glad that you enjoyed your stay. Thanks, and we hope to see you again soon.

10/10 (非常に良い)

Paul、Hamburg

2023 年 2 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 3 月 28 日)
Thank you for taking the time to provide a 5/5 rating with regards to your recent stay. We look forward to you staying with us again soon.

10/10 (非常に良い)

Kurt

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Freshly renovated bathroom, huge smart TV, new air con , great restaurant, free parking and friendly staff.
2023 年 2 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 8 日)
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel is currently undergoing a major refurbish of all guests room which is extremely exciting for the property. We look forward to you staying with us again soon.

8/10 (良い)

Cindy

家族旅行
良かった点 : 清潔度、スタッフとサービス
Was in great location close to everything. Staff were very friendly and helpful. Could do with a upgrade, especially bathroom. Was disappointed that there wasnt a choice to get breakfast at hotel.
2023 年 1 月に 2 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 7 日)
Thank you for taking the time to provide feedback regarding your recent stay. The hotel is currently undertaking a major refurbishment which includes the guest bathrooms.

10/10 (非常に良い)

Simon

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, always friendly and looking to assist, I had one of the rooms with a new bathroom, a big improvement and great to see their renovation underway.
2023 年 1 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 7 日)
Thank you for taking the time to provide feedback regarding your recent stay.Very exciting times ahead with the property and yes the refurbishment is well underway and the bathrooms look amazing. We look forward to your next stay with us.

6/10 (普通)

Keith

10/10 (非常に良い)

Vance

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location excellent room. Swimming pool was closed for maintenance.
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you for taking the time to provide feedback.The hotel is undertaking a major refurbishment with our rebranding which did include the pool being painted.

10/10 (非常に良い)

Luke

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location with great staff good food options in area.
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you for taking the time to provide feedback.We look forward to your staying with us again in the future.

8/10 (良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, quiet and value for money
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you for taking the time to provide feedback.We look forward to you staying with us again soon.

8/10 (良い)

Allan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room stuffy. Fridge too small. No microwave
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you for taking the time to provide feedback.All rooms have a mini bar size fridge in room. Next time you stay enquire about the studio apartments located adjacent across from the main building which have microwave, frypan & hotplate.

2/10 (非常に不満)

Michael

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I paid extra for what I expected security parking, not available not even security cameras over the parking area. Shower had to climb into a bath to shower, very old and tired rooms no breakfast available, the parking and breakfast should have been available on the web site. This hotel is obviously setup for FIFO. AGAIN IF THATS ON THE WEB I CAN DECIDE. it’s not for travellers.
2022 年 11 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2022 年 11 月 16 日)
Thank you for taking the time to provide feedback. The hotel is currently undertaking a refurbishment which includes walk in bathrooms in all guest rooms. The hotel carpark is a part of a strata title in which the body corporate owns and they lease the undercover parking spaces. Located at the front of the property is a coffee shop with a chargeback facility open from 5.30am for our guests. This information is on our welcome letter provided to all guests on arrival.

8/10 (良い)

Jenny

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was great price for over night stay.
2022 年 11 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2022 年 11 月 16 日)
Thank you for taking time to provide feedback with regards to your recent stay.

6/10 (普通)

Harvey

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
It’s a bit run down, the room carpet is no so present. But the bed is very comfortable.
2022 年 10 月に 1 泊滞在
Janette Spencer - Front Office Managerからの返信 (投稿日 : 2022 年 11 月 16 日)
Thank you for taking time to provide feedback with regards to your recent stay. Our hotel is currently doing a refurbishment which will be very exciting once completed.