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"Great staff"

"Our stay at Halekulani Okinawa was nothing short of exceptional. From the moment we arrived, the staff proved to be the most attentive and responsive team we’ve ever experienced. They anticipate your needs before you even realize them, creating a true luxury experience where you’re never left wanting for anything. Every meal was outstanding—truly 10/10. The quality, presentation, and flavor made each dining experience memorable, and it was clear that incredible care goes into every detail. The rooms were impeccable—spotlessly clean, beautifully designed, and incredibly comfortable. Turn-down service and in-room dining were standout highlights that elevated our stay even further. We also absolutely loved the quiet infinity pool—it was so serene, we could have spent the entire day there without hesitation. We had seen a few reviews mentioning concerns about the hotel handling its level of business, but we experienced none of that. Everything felt seamless, thoughtful, and perfectly executed. This was a phenomenal stay, and the team’s hard work truly shows in how valued and cared for we felt as guests. We cannot recommend Halekulani enough and would return in a heartbeat."

"Clean room , kind staff, great place outdoor pool with family."

"Good to relax. Brilliant food."

"No central AC. If your room is not cold enough you gotta call the staff so they can change the AC temperature of the WHOLE hotel. Not coming back. "

"Thought from the pictures it was much better than it was. Business hotel very staple . Very weird having taxi come up to get you. Very bad they had a liquor time sake offered my kids thought it was water had access filled their water bottle then found out later it was not water "

"This hotel is excellent. If I may offer some suggestions to make the stay even better: the room would benefit from a chair with back support, as the sofa is a bit too low and deep for resting properly. Additionally, the pillows aren't quite comfortable for me—one feels too low while the other is too high, which made it difficult to rest well."

"We ate breakfast and lunch at one of the restaurants. The food did not seem to be rotating or refilled throughout. It’s were sitting out for a long time which made the food dry. The bar inside and the bar at the pool were never opened. Staff did either clean our rooms and/or restock fresh towels everyday which was great. They only charge one set price for parking per day which came out to be about $3.50, which was wonderful "

"My future choice of accommodation if I were to stay in Naha in future. Its conveniently located next to Miebashi. Minutes walk to Kokusai dori or just 1 stop away. Well equiped with great amenities. Coin laundry so you can lightened your luggage. Did not try breakfast but self paid lunch after check out on my last day trip in Okinawa. Lunch was great but do book prior with them, walk in may not guarantee a seat. Staffs were superb, friendly and professional. Had a wonderful stay."