We are three sisters from different parts of the country looking to meet up together for several; days by the lake at this hotel that had been recommended to us. Unfortunately, one of us needed emergency hospitalization one day before check-in. The hotel was rigid and unreceptive with respect to its no-refund policy. They charged full cost, including extra charges for the 3rd person and all taxes despite the fact that there was no sale involved (>$170). I understand "no refund" policies but there needs to be some compassionate exceptions when its called for. I would seriously recommend full consideration of their policies before booking the LakeHouse Inn.
Jacqueline
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
Jeffrey
2023 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing by the lake
Excellent restaurant on premise, sitting on the veranda watching the boat go by was wonderful.
Jeffrey
2023 年 9 月に 1 泊滞在
4/10 (不満)
Margaret
2023 年 9 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I will start on a positive note....the Lakeview Inn has a lovely view on the lake. But I received the wrong passcode to the room with no emergency phone to call. Thankfully someone in the closed restaurant assisted us. There were no staff members managing the welcome desk. The office was closed. All communication is done by texting. The cottage was small and stifling. Our complimentary cookies were broken. Not a welcoming impression. The ceiling fan blades were topped with dust so not able to be used. This drab no view room cost us $300.00 for 1 night in the middle of the week off season.
Margaret
2023 年 9 月に 1 泊滞在
4/10 (不満)
Philip
カップルで旅行
2023 年 6 月 21 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
We arrived early and asked if we could possibly use the lobby or some other space for the Wi-Fi-as I had an imperator work meeting. Initially I was told ‘yes’ I could go got the spa, associated with the resort, across the street- I thanked them and then received a text saying they thought I would only need it a few minutes. The spa was closed- we were disturbing no one. We had to go to a McDonald’s for Wi-Fi. I would think at $300/night as a customer waiting for a room- you should be able to use the Wi-Fi. In addition, the spa and restaurant were closed with no notice on your website. Bikes on property cost additional money to use. Grounds are well maintained, room is clean, but this seems like a very SIMPLE gesture to allow a paying client to use the Wi-Fi.
Philip
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
Bonnie
2023 年 1 月 8 日
Bonnie
2023 年 1 月に 1 泊滞在
10/10 (非常に良い)
vicki
カップルで旅行
2022 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place front desk was friendly very pleasant stay