Ratings based on 1,928 Verified Reviews

4.5 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 4, 2020
free amenity, free sauna, room condition very nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2020
4 out of 5
by A verified traveler from Kuala Lumpur

Posted Feb 16, 2020
Location is great, nearby MRT and just 4mins away from the Airport shuttle stop. Lots of restaurant just behind the street. Free coffee/tea station and the water machine at lobby is a plus. Ramen supper was good, breakfast is one of the best we have so far. The only complaint is, room is quite small, soundproofing was bad, mattress and pillows are not fine, said we can change the pillows of your desire firmness but they weren’t available. End up this is the only night we didn’t sleep good for our trip. Overall experience was ok.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 3, 2020
2 out of 5
by A verified traveler

not very good

Posted Jan 28, 2020 on Hotels
The main reason for staying here was the spa, which turned out to be closed from 9am in the morning until 3pm in the afternoon for cleaning. So for most of the daytime. So although it was nice, I could not use it very often. The rooms are extremely small and claustrophobic.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2020 on Hotels
5 out of 5
by A verified traveler

Posted Jan 5, 2020
Amazing amenities. Even though the room was small it was perfect for what I needed. Breakfast was great. The sauna was relaxing and more like an onsen (bathing area). There is a coin laundry which is super convenient. In the room there was a fabric deoderizer spray which is super important after going out for Korean BBQ. It was a very short walk to exit 8 at Sinsa station which is also conveniently near a bunch of bus stops so getting around is easy. The hotel also has a complementary shuttle to a shopping area a few times a day, I never took advantage of it but it seemed really nice. They also had free late night noodles from 9:30 to 11. Whenever I asked for help or recommendations the staff was very nice and helped the best that they could. I had a wonderful time and would happily stay at this property again.
5 out of 5
by A verified traveler

Posted Jan 2, 2020
Staff is kind, always smile, and tried to help us.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 25, 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2019