Staff was friendly, accommodating. Though I twice reported that my room telephone wasn't working and it was never repaired. Poor internet connection in room. Again, staff helpful in that regard, though there was little that could be done about the insecure connection. I thought the hotel would be closer to downtown, but fairly inexpensive to travel by taxi. And walkable, without luggage. Dining room service was above average. But the breakfast buffet was disorganized, food so-so. By Canadian standards, the room was rather expensive.