Arrived to find a huge crack in the ceiling above dining room, door frame around front door was barely attached/ broken, blinds broken and unable to sleep in cause sun came straight in, bunk bed stairs was broken, and floor was dirty. Property was not as shown in photos. Very unhappy
Shannon
2025 年 7 月に 2 泊滞在
6/10 (普通)
LORRI
2025 年 7 月 20 日
良かった点 : 清潔度、設備とサービス
Ive always enjoyed staying at the Victorian. This condo was with Expedian and discription was not right. Said pool and ocean view. No pool view nor very little ocean view.. remote for TV in living room was broken luckily bedroom one controlled living room as well. I was just disappointed after having nice stays before
LORRI
2025 年 7 月に 3 泊滞在
2/10 (非常に不満)
Derek
家族旅行
2025 年 7 月 19 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Our condo was extremely dirty. The rug looked like it had never been vacuumed or cleaned. Huge black stains and it was turning my kids feet black. I had to lay a blanket down for my 1 year old to even sit on the floor. The dishes had hair and were very dirty. There was no hand soap, the patio covered in ants and the couch was also extremely dirty.
Derek
2025 年 7 月に 3 泊滞在
8/10 (良い)
Carla
2025 年 7 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
Carla
2025 年 7 月に 3 泊滞在
8/10 (良い)
Clota
2025 年 7 月 4 日
Clota
2025 年 6 月に 3 泊滞在
6/10 (普通)
Kenna
家族旅行
2025 年 7 月 3 日
The condo was budget friendly and in a good location. It was decorated cute, they had a pool, and the staff in the lobby were friendly and helpful.
The things I did not like:
It was smaller than I anticipated for my family of 4 but we made it work. I was disappointed it did not have an oven or a full size fridge since I cooked most of our meals. They should consider taking out the walk in pantry and putting in one of those items. The forks and spoons in the drawer were still dirty from the last people. You should also consider having something on the patio where you can hang up beach towels/bathing suits to dry for the next day.
Kenna
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Ricky
家族旅行
2025 年 6 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We really enjoyed the view from the balcony of the gulf. Everyone was so polite and friendly. Out of the 3 times we have been to Galveston, this has been our best of them all.
Ricky
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Carlos
小さなお子様連れの家族旅行
2025 年 6 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super
Carlos
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Jose
2025 年 6 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
Bello lugar espacioso con mucha limpieza muy amables volvería a ir a este lugar,muy cerca de tiendas y restaurantes
Jose
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Destiny
小さなお子様連れの家族旅行
2025 年 6 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was an excellent stay. We truly enjoyed everything about it.
Destiny
2025 年 5 月に 3 泊滞在
6/10 (普通)
Leta
小さなお子様連れの家族旅行
2025 年 6 月 13 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall I have an indifferent experience for my stay at Victorian. Pros: excellent lighting, they had many bath towels and wash cloths in bathroom. I did enjoy the at home feeling of the room. Cons: Ice was only available at front desk, the carpet in the living area was old and stained, the available mop was smelly. The location is dated; I didn't mind but some fixature really do need to be updated. The key to get into room was a challenge at times to get inside room. Vehicles going into front gate could follow the previous vehicle going into front gate, without entering code, that can be potential dangerous. The few elevators that are available are dirty and need to be clean. Overall, I did enjoy my stay at the location, but some works do need to be done. Also, my son while running around the run got glass in his toe, so I had to buy some tweezers to get glass out, we didn't have any glassware doing our stay.
Leta
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Laura
家族旅行
2025 年 6 月 9 日
気になった点 : 設備とサービス
It would have been the most perfect stay had there been plenty of towels and linens. No one would answer the phones when we tried calling all day long on Saturday
Laura
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
mallory
小さなお子様連れの家族旅行
2025 年 6 月 8 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice room. Clean pool. Close to literally anything. Beautiful view.
mallory
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Kellyn
2025 年 4 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
me encanto
Kellyn
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Ciarra
2025 年 3 月 17 日
良かった点 : 清潔度、客室の快適度
Ciarra
2025 年 3 月に 2 泊滞在
8/10 (良い)
nelita
小さなお子様連れの家族旅行
2025 年 3 月 11 日
良かった点 : 清潔度、設備とサービス
The shower was leaking the stove on the top was rusty and the stove was unbalanced on the top
nelita
2025 年 3 月に 3 泊滞在
2/10 (非常に不満)
Faridul
小さなお子様連れの家族旅行
2024 年 10 月 17 日
They did not allow me to check-in due to parking fees. In my booking it says it was included and I showed them about my confirmation. Still, they stubbornly refused that saying, "We don't care from where you booked". You either pay the parking fees to us or we will not allow you to check-in. I need a FULL compensation of this with the horrible experience that we encountered. Please note, I went there with my family and kids and they are all traumatized.
Faridul
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
david
家族旅行
2024 年 10 月 15 日
良かった点 : 清潔度、客室の快適度
pleased
david
2024 年 10 月に 3 泊滞在
2/10 (非常に不満)
Cindy
家族旅行, 小さなお子様連れの家族旅行
2024 年 9 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Size of room good
Cindy
2024 年 9 月に 2 泊滞在
4/10 (不満)
David
家族旅行, グループ旅行
2024 年 9 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We arrived a little past midnight and the security guard was very helpful. We got to our condo and immediately realized that the photos on Expedia were from a remodeled unit. Ours was not updated! A few minutes after arriving, the security guard knocked on our door and asked to see our reservation. Apparently the condo was double booked and the other guest had just arrived. Good thing we weren't a few minutes later in arriving or we might not have had a place to stay! The property is not updated, with holes in the bathroom ceiling and cabinets that are falling apart. The morning we left it was raining and the drain in the parking garage was clogged. We had to load our car in water that was about 8" deep! The location of this property is great, so I don't understand why they wouldn't want to update this property??
David
2024 年 8 月に 3 泊滞在
10/10 (非常に良い)
Leidy
家族旅行, 小さなお子様連れの家族旅行
2024 年 9 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was close by. Enjoyed walking to beach and finishing up at swimming pool. Everything close by. Love it. We had a great peaceful vacation.
Leidy
2024 年 8 月に 3 泊滞在
10/10 (非常に良い)
Brianne
家族旅行
2024 年 9 月 2 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The location and rooms are fantastic. Pools/hot tubs are excellent. Staff is friendly. The overall condition of the property has seriously deteriorated. Parking is very limited and the set up is cumbersome and not well marked. The buildings are all one gust of wind away from crumbling. The property needs some serious work. I hope the property can put in the work it needs as this property has potential to be a real standout.
Brianne
2024 年 8 月に 3 泊滞在
2/10 (非常に不満)
LC
2024 年 8 月 23 日
気になった点 : 清潔度、施設のコンディションと設備
The room was very old outdated and musty. The patio is about to break apart. It is very dangerous. Someone could just crash right through it. Overall, our experience was just terrible. The smell had gotten into our luggage and it made our house smell the same way until I could get air sanitizers and wash our bags down The fixtures in the kitchen, were not turn the proper way and some of the cabinets were broken. We really deserve to be refunded every penny of our money back for we live better than this and we expected better for the money we paid.
LC
2024 年 8 月に 2 泊滞在
6/10 (普通)
Richard
家族旅行
2024 年 8 月 20 日
良かった点 : 清潔度、客室の快適度
Richard
2024 年 8 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2024 年 8 月 20 日
良かった点 : 清潔度、客室の快適度
Rough start, but a nice condo
The owner of the condo clearly does a great job keeping the interior well maintained - everything was lovely inside the unit. However the building needed care. My husband and I have mobility issues and both elevators that serviced our building were out of order. 4 flights of stairs every time we wanted to go out to the beach or the pool or dinner? That was extremely difficult.
Before we checked in, I messaged the booking people when they sent me the link to the guest app, and let them know that we were driving down late Friday night. They assured me that there would be a security guard at the gate that would provide us access. There wasn't. We drove around the parking lot, trying to identify which building was the right one ( only 2 buildings of 6 or 7 are marked?) and trying to find anyone that could give us a parking tag. There were other guests also trying to find him.
The next day, the rest of the staff were super helpful & friendly, it was just a poor start to our weekend. It might be helpful if you put a map of the property on the guest app, then I could have found where our room was prior to driving around in the middle of the night.
We