Unbelievable!! Seriously a complete DISASTER but not immediately. The view is incredible, the most valuable part of our experienc. BUT EVERYTHING that followed was unnecessary and easily avoided. Couple things on arriving, elevator was down. Apparently happens offen. My dad and myself are disabled, Stairs are not easily done with out pain and suffering. Told it would be fixed by 6, returned not fixed, Never happened! Spent time together on the porch visiting, it's my parents 50th anniversary. We were hopeful thiswouldbea wonderfultimetogether. They went to bed, while my husband and I used the pool and hot tub. We're also celebrating his 50th birthday. Came back to the property, found hair in the shower, No soap, dish soap only! Not great but, we can deal. Go to our room, turn on the lights and see the comforter was stained. Ok take it off use a different blanket. Nope, the sheets have been used, bodily fluids, blood, hair, food crumbs and wrappers. Make calls to listed numbers, even the security guard for assistance or sheets to charge the bedding. He was dismissive and no help. It's now 12:30am. We thought we will use the bunk beds, not an option. Also dirty!! Spent from 12:30 tp 2:30am sitting outside on the phone with VRBO. FINALLY, after seeing all the pictures they sent us to a hotel. The next morning the front desk gave very little apologies. Still ZERO RESPONSE FROM THE HOST after 10 messages or more. Nothing like this should happen ever!! AVOID !!!!!!!