Find Ski Hotels in Galena, IL

" Becca was awesome. The only complaints I had were the pool and hot tub were closed one day. Also the fire alarm went off around 7 am on Sunday. Otherwise everything was clean and nice."

"Our toddler loved the pool area, especially the indoor waterslide! Aside from that, staff seemed to be entirely overworked and was seen juggling literally every job in the hotel, by themselves. Our room was very clearly not cleaned prior to our arrival - there was a dried puddle of urine in front of the toilet, pee in the toilet, multiple cup rings on almost every surface, black mold on the bottom of the sofa mattress, LOTS of hair in the king bedsheets, and the phone had crumbs and stains. The free breakfast options were better than average, however the waffle batter ran out by 8:30 AM so we were stuck eating fruit and dry cereal. Staff was friendly and the place was vibrant with family guests, so overall a worthwhile stay, just wish it was cleaner so I didn’t have to clean our suite myself. "

"Horrible experience. "

"Everything was good "

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"The pool was not open while we were there. -- The Staff was awesome! So helpful and very accomidating. "