Everything was nice except for the curtain valance falling down from the wall. Luckily no one got hurt
宿泊されたお客様
2020 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2020 年 8 月 11 日
Stayed Fri. 8/7/20- Sun 8/9/20 for a couples wknd. Hotel lobby and grounds are nice. Room was clean,came with refridgerator and coffeemaker. Sink next to small bathroom. Balcony overlooking lake would've been great, if it didn't have spiderwebs everywhere. Service at Highlands restaurant was very poor, waited 30 min and still no orders were taken. Bar restaurant food arrived at table cold. They took it back but it should'nt have happened
宿泊されたお客様
2020 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 8 月 10 日
宿泊されたお客様
2020 年 8 月に 2 泊滞在
4/10 (不満)
Susan
2020 年 8 月 10 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Disappointed with Hotels.com
I booked a Lakeview room with Hotel.com with you. It definitely said lakeview. When I got there they gave me a parking lot view room. This was not a special request. It was what I paid for. They were neither nice nor apologetic about it. I have received more warmth and willingness to please a guest from Best Western. They did not move me.
.
Susan
2020 年 8 月に 1 泊滞在
10/10 (非常に良い)
Nicole
2020 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great couples weekend
Had a great time at Eagle Ridge. Staff was super friendly! Great amenities too! Free wine tasting, great entertainment, great food, and yoga and mimosas!? Was great weekend!
Nicole
2020 年 3 月に 2 泊滞在
6/10 (普通)
Meme
2020 年 2 月 23 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Meme
2020 年 2 月に 1 泊滞在
8/10 (良い)
Jim、ST. Charles
家族旅行, グループ旅行
2020 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice clean room. Winter carnival was fun with lots of things for kids to do.
Jim
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We’ll be back!
It was a pleasant stay. Nice hotel, good food and service. A little old/not so well maintained or need a renovation/facelift... Spa service was excellent. Winter festival was interesting.
Will be back to visit again!
宿泊されたお客様
2020 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 12 月 8 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property withan incredible view of the lake from our room.