Comfy and clean place to explore Frankfurt from.
Check-in was a disaster though, would not recommend if you’re arriving later in the day or there is the potential to have delayed flights. Booking though Expedia meant I didn’t receive emails that would let me check in and I had to run to a nearby cafe before they closed so I could get a keycard to enter the building. Staff were friendly on the phone but don’t book if you expect people to be around to help you check in.
Allison
2024 年 6 月に 2 泊滞在
8/10 (良い)
Sonma
2024 年 5 月 31 日
良かった点 : 清潔度、施設のコンディションと設備
Clean, comfortable and modern, central location with easy access to everywhere you want to go by foot or public transportation. Living area in the executive suite was smaller than expected. Check-in was not smooth; same thing people have complained about - the digital key via the app didn't work; inconvenient when you're tired after a long trip. They did respond quickly and sent someone to give us the physical keys. The digital key worked the next day.
Sonma
2024 年 5 月に 2 泊滞在
8/10 (良い)
Chiara
2024 年 5 月 30 日
良かった点 : 清潔度、客室の快適度
Chiara
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Marina
2024 年 5 月 23 日
良かった点 : 清潔度、客室の快適度
The Doorman is a great place to stay.
It’s an amazing place to stay in Frankfurt. It’s close to the train station and to the Old Town. The room is impeccable! You have a small kitchen equipped with everything you need. It feels like home. We had a small hiccup- somehow didn’t receive an email with an electronic key to the room, we called the number, which was provided on the door and in 10 minutes the key was delivered in person to us. They were very helpful.
Marina
2024 年 5 月に 1 泊滞在
8/10 (良い)
Mahan
2024 年 4 月 20 日
Mahan
2024 年 4 月に 5 泊滞在
8/10 (良い)
mahirah
家族旅行
2024 年 4 月 2 日
良かった点 : 清潔度、客室の快適度
mahirah
2024 年 3 月に 5 泊滞在
8/10 (良い)
Robert
2024 年 3 月 13 日
良かった点 : 清潔度、客室の快適度
The non existent receptionist
This place is on “auto pilot” no one at reception. I could not find the app they recommended. Had to call Hotels to contact management, had to go to a coffee shop to pick up keys. Was tired and had to “troubleshoot” check in. Other than that the place was clean and in a great location. I’m all for “new” ways to improve, but I feel at this level a call to ppl that book to let them know “the process”