6/10 (普通)
Darren S.
2025 年 7 月 11 日
This was our second time staying at Waterscape. We definitely love it with young children. This was our first time staying with Real Joy Vacation Rentals. The first thing we were not excited about was not being able to obtain our wristbands until we checked into our condo at 4 PM. If you book through Vacassa you can pick up your wrist bands at any time and enjoy the pool area until your condo is ready. This particular unit was nice and close to the parking garage making it easy to unload suitcases and groceries. The unit could use some TLC as general wear and tear was starting to show on the unit and furnishings. It also lacked cleanliness (food dried on pots and pans in the cabinets). There was only one roll of toilet paper in each bathroom, not enough for a 5 day stay. There was only enough towels (8) that each of us only had one and had to wash them ourselves. The internet did not work in the unit and we had to call tech support ourselves. They said they would send a technician out but never did. We were able to get connected to a nearby room’s internet on day two to get by. This unit is the furthest from the pool area/beach. The condo did not come with a beach chair/umbrella included, unlike other rental companies. There was no rugs inside the unit so sand tracked all over. The cleaning person showed up at 9:55 on our departure day before we had left. If you can get past all the things mentioned above, the pool area and beach is amazing!
Darren S.
2025 年 7 月に 4 泊滞在