4/10
I’ve been going to the Neptune for over 30 years and I will not return again. Would still like to know what the extra $334 was charged to our account upon arrival. I will list the things that really bothered us. Stove did not work. No racks in the oven. Had to ask for just basic dishware to come from the office. Waited for two hours and nobody showed up with it so I had to go pick it up. Half the electrical outlets did not work . No room in the bathroom plus no shelving to put up any toiletries. We had to live basically out of our suitcases. The cleaning staff and the front office personnel were all very nice, but the ownership has decided to go on the cheap so we will not be returning.
Fernando
2025 年 6 月に 6 泊滞在