4/10 (不満)
Elias Harald
2025 年 8 月 11 日
良かった点 : 清潔度
We booked a room with seaview but when we arrived got a room without seaview. Bot until asking at the reception, we were informed that we were downgraded due to lack of room capacity, constructipn work, etc. Got to hear different stories from different people. To be honest we never heard of downgrading just upgrading before. So instead of our family enjoying a quiet nice view, we got parking lots and a loud street and a connection door to another hotel room listening to every word and move the people next door did. We will get a partial refund they said (what we paid extra for the view) but that won‘t save our ruined stay. Just had booked the hotel get a seaview, had several optional, should have taken another hotel from all the options. Streetview and Noise one can get cheaper. It’s very disappointing.
Elias Harald
2025 年 8 月に 2 泊滞在
