Just steps from the Cathedral of Santa Maria del Fiore, Palazzo dei Ciompi Suites offers WiFi in every room and dry cleaning services. Guests can enjoy Italian specialties at two restaurants or relax with drinks at the bar. The helpful multilingual staff enhances the stay.
Located in Historic Centre of Florence, a neighborhood in Florence, Palazzo dei Ciompi Suites is near a train station. Uffizi Gallery and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Traveling with kids? Consider Florence Botanical Gardens, or check out an event or a game at Nelson Mandela Forum. Visit our Florence travel guide
Florence (FIR-Firenze Campo di Marte Rail Station)
15 min walk
Florence Airport, Peretola (FLR)
38 min drive
Restaurants
Ditta Artigianale
2 min walk
Caffè Cibrèo
2 min walk
La Divina Pizza
2 min walk
Il Pizzaiuolo
2 min walk
La Chicca Boutique Restaurant
3 min walk
About this property
Palazzo dei Ciompi Suites
This smoke-free aparthotel features 2 restaurants, a bar/lounge, and WiFi in public areas. Other amenities include self parking, dry cleaning, and laundry facilities. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area. Limited housekeeping is available.
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.
Available in the apartment: WiFi (EUR 5 per 24-hour period)
Available in some public areas: WiFi (EUR 5 per stay)
Parking and transportation
Self parking on site (EUR 25 per day)
Family friendly
Children stay free (see details)
High chair
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 11 for children
2 restaurants
A bar/lounge
Bedrooms
Bedroom
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
TV with cable channels
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Blackout drapes
Iron/ironing board
Limited housekeeping
Luggage storage
Multilingual staff
Tour and ticket assistance
Location highlights
In a historical district
In the city center
Near a health/beauty spa
Near a hospital
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
33 units
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (10:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in: Sundays 2 PM - 7 PM.
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 11 for adults and EUR 11 for children
Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)
Self parking fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
MSNSUITES Palazzo Ciompi
MSNSUITES Palazzo Ciompi Apartment
MSNSUITES Palazzo Ciompi Apartment Florence
MSNSUITES Palazzo Ciompi Florence
Palazzo Ciompi
Palazzo Dei Ciompi
MsnSuites Palazzo dei Ciompi
Palazzo dei Ciompi Suites Florence
Palazzo dei Ciompi Suites Aparthotel
Palazzo dei Ciompi Suites Aparthotel Florence
Frequently asked questions
Is Palazzo dei Ciompi Suites pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Palazzo dei Ciompi Suites?
As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Palazzo dei Ciompi Suites on Mar 29, 2026 start from ¥19,147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 25 per day.
What time is check-in at Palazzo dei Ciompi Suites?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Palazzo dei Ciompi Suites?
Check-out is at 11:00 AM.
Where is Palazzo dei Ciompi Suites located?
This family-friendly Florence aparthotel is located in the historical district, within a 10-minute walk of Church of Sant'Ambrogio, Cathedral of Santa Maria del Fiore, and Piazza del Duomo. Uffizi Gallery and Ponte Vecchio are also within 15 minutes. San Marco University Tram Stop is 14 minutes by foot and Unità Tram Stop is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Palazzo dei Ciompi Suites Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.6
Location
7.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 129 out of 397 reviews
10 - Excellent
129
Rating 8 - Good. 140 out of 397 reviews
8 - Good
140
Rating 6 - Okay. 63 out of 397 reviews
6 - Okay
63
Rating 4 - Poor. 30 out of 397 reviews
4 - Poor
30
Rating 2 - Terrible. 35 out of 397 reviews
2 - Terrible
35
Reviews
Verified
8/10 Good
William
May 5, 2025
Location is very good to many Florence activities.
William
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Beverley
Sep 3, 2025
Liked: Cleanliness, room comfort, communication
Ideal location for getting around. Lovely places to eat around that area.
Main water taxi stop Guglio just about 5-10 minute walk to accommodation or station walking distance to if coming from the Airport. Lovely to wake up in the morning open the curtains and see the canal boats passing. Only thing l would suggest would be to have coffee making facilities in the rooms rather than main communal area.
But that just so as soon as you wake up you can get a cuppa.
Would recommend stay here it was lovely.
Beverley
Stayed 1 night in Jun 2025
Verified
8/10 Good
Leigh
Oct 8, 2025
Liked: Cleanliness, room comfort, communication
Clean room with 9 foot windows that opened up to a plaza. The staff was wonderful. I don’t know her name, but the woman at the desk every day was a pleasure to deal with.
CON: Hotels.com advertises that it has a restaurant and a bar and that it serves breakfast for a fee. NONE of that is true! There is a bar immediately adjacent to the hotel and a restaurant immediately next to the bar, but they are not a part of the hotel.
I would definitely recommend this hotel to others, unless you want breakfast included or an on-site restaurant or bar.
Leigh
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Verified traveler
May 1, 2025
Liked: Cleanliness, room comfort, communication
Gr8 place
The room was so awesome. Windows open to the plaza and amazing views of Firenze. The tub in the room was fun to take a bath in and hear the chatter of the crowds on the plaza.
Verified traveler
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Samantha
Mar 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We felt it was in an ideal location, close to cafes and bars for night life with activity. I felt safe and close to everything I had planned during my visit. I would stay there again. The room itself was clean and had beautiful views of the city with from multiple windows.
Samantha
Stayed 3 nights in Mar 2025
Verified
8/10 Good
Jayendra
Jun 21, 2025
Liked: Cleanliness, room comfort, communication
Great location, well maintained property. One young lady who works as a hostess is super helpful. Rooms are spacious and clean. However, gets extremely hot in the top floor rooms and the air conditioning is not able to keep up. A fan helps though. Recommend booking on the 2nd floor.
Jayendra
Stayed 3 nights in Jun 2025
Verified
8/10 Good
martin
Sep 1, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great place with a beautiful view from the window
martin
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Romeo
Apr 5, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service
Romeo
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Brittany
Jun 23, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This location was absolutely perfect for our stay. A quick walk into the city. With a lot of food options right around the property. Great space for a short stay in Rome
Brittany
Stayed 1 night in May 2024
Verified
10/10 Excellent
Genalyn
May 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is clean and well-maintained
Genalyn
Stayed 1 night in May 2024
Verified
8/10 Good
Gilad
Apr 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and location! However if you want a good night sleep, it’s hard because the city parties to the wee hours of the morning.
Gilad
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Emma
May 24, 2024
Liked: Cleanliness, room comfort, communication
Excellent stay
We had a great stay, the room was huge and beautiful with a free standing bath and stunning ceilings. Breakfast was simple but delicious. Excellent location - 10 min walk to the duomo and lots of shops around.
Really recommend this hotel, great price too!
Emma
Stayed 3 nights in May 2024
Verified
10/10 Excellent
Verified traveler
Aug 26, 2024
Liked: Cleanliness, amenities, room comfort, communication
We had a very comfortable stay at this hotel. Close to everything, shops, restaurants, bus stop and walkable to the duomo. It has everything that we needed, and also has washer and dryer. Thanks for making our stay a memorable one.
Verified traveler
Stayed 4 nights in Aug 2024
Verified
10/10 Excellent
ERIN
Aug 6, 2024
Only stayed for 1 night, and could have quite easily extended for many more.
The room is beautiful, clean & spacious. Onsite laundry is a massive bonus, walking distance to everything. Customer service was unmatched! Highly recommend 🙂
ERIN
Stayed 1 night in Aug 2024
Verified
6/10 Okay
Iryna
Jun 27, 2024
The room was big, the view was great. Though, the third sleeping place was very not comfortable, breakfast-poor , no hair conditioner or body locion in the room, towels were not changed in 48 h.
Iryna
Stayed 2 nights in Jun 2024
Verified
4/10 Poor
Philip
Sep 25, 2024
Liked: Communication
Disliked: Property conditions & facilities
The rooms are big but in very bad conditions. The reception is only open for a few hours. The location is excellent, but my recommendation is to find other hotel in the same area.
Philip
Stayed 2 nights in Sep 2024
Verified
10/10 Excellent
Kenneth
Nov 26, 2023
Liked: Cleanliness, room comfort, communication
A great Hotel!!!!
I stayed three nights at this hotel and was very happy to have stayed here. The room was HUGE and clean. I was not too sure about the neighborhood, at first glance. But, I had no problems and really enjoyed the location and easy walk to the Duomo and everything in the area. Lots to do, great restaurants everywhere. I recommend the pizza place next door.
Kenneth
Stayed 3 nights in Nov 2023
Verified
10/10 Excellent
JOHN
Apr 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was excellent, clean and seemed newly renovated. However, the hotel was hard to get to due to one way roads and limited parking nearby. The was not a big hotel sign in front (a little sign near the doorbell). The hotel staff gave me the google address where to park (behind the hotel is a different address). The hotel was a short walk to nearby tourist sights.
JOHN
Verified
8/10 Good
Christine
Jul 15, 2024
Liked: Cleanliness, room comfort, communication
Apartment style stay
The apartment was huge and comfortable for our family. Downside was we weren’t told upfront about the fee for parking snd when we asked for more towels we were told only guests staying more than 3 nights could get extra towels. Help desk was also only an available during certain hours and the place was hard to locate at first. Location however walkable to many sites.
Christine
Stayed 3 nights in Jul 2024
Verified
6/10 Okay
Tara
Sep 6, 2024
Liked: Amenities, property conditions & facilities, communication
The A/C did not work well. The property was spacious- lots of room for our family, great to have a kitchen and free laundry on site.
Although the apt was not very clean, only one bed was comfortable, the 2nd bed room had two beds that were 2 separate beds not a queen as advertised,
sofa bed was hard and so loud anytime you moved.
Tara
Stayed 2 nights in Sep 2024
Verified
6/10 Okay
Amritha
Sep 1, 2023
Liked: Amenities
Overall the place is ok but a lot of mosquitoes in the apt. Great views of the dome and we had access to a portico but we couldn’t use it due to rain. Also somehow water seeped into the apt after the rain. Thankfully it missed all our luggage. One of the positive points about this apt is it’s proximity to the Duomo and many other attractions and a lot of food choices / restaurants within walking distance.
Amritha
Stayed 3 nights in Aug 2023
Verified
6/10 Okay
Suzana
Oct 21, 2023
Liked: Communication
Disliked: Amenities
This a good hotel to rent especially traveling with family like us. We were family of five and we had 2 separate bedrooms with a living room, sofa and a kitchen. The place is good for it’s price. The issues I have are the fact the bedsheets are very old worn out and even had holes in them. I’m not sure if the rooms and the property are well taken care of. The free breakfast was a joke. They will give you a single croissant, a coffee and an orange juice. If you consume anything else more than that they will make you pay. Also the free breakfast was not actually inside the hotel property but rather outside a restaurant next door, so that was confusing.
Suzana
Verified
10/10 Excellent
Gavin
Jan 9, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff
Gavin
Stayed 1 night in Jan 2026
Verified
2/10 Terrible
Eduard
Nov 6, 2025
Liked: Cleanliness
Disliked: Amenities, communication
worst customer service and guest support I have had ever experienced
Eduard
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Carlos
May 29, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication