「Ladies on reception were 1st class and very helpful. Rooms were clean and comfy, parking excellent. Great stay and close to The Helix tourist attraction. 」
「The room albeit quite small was very comfy and nicely done out. I found it really hard to sleep though as the green emergency light made the room very light when I am used to sleeping in total darkness」
「Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.」
「They told us up front there was no A/C, but we figured, 70 and raining would be fine. Well was 79 and sunny, and with only one tiny window that only opened 2 inches, the place was like sweatbox.
The upside, is that the staff were wonderful!
The restaurant next door has a great pub, and excellent fish and chips!」
「Communicated a number of issues with my one night stay to Hotels.com and the property did not respond to these issues.
Issues mainly around the following:
numerous large dirty carpet stains throughout apartment;
toiletries of previous guests in bathroom (including toothpaste, shower gel, deodorant and hair spray);
cardboard and sticky tape used to secure pipes in bathroom;
various damage to furnishing including hole in blind and faulty blinds which could not be pulled up;
dirty stains on...
