フェアマウント ホテル

「Good breakfast」

「The check in area was clean and decorated very nice; made it very welcoming. The staff members were very friendly and helpful. Check in was easy. The breakfast was nice and food was hot. Our room was a huge disappointment and not as described online. It was outdated; could have been cleaner, furniture had stains on it; the shower doors leaked; the bathroom door looked as if it had water damage on the bottom and the door was dirty; the bathroom sink soap dispensers had hair on them like after a...

「Staff was great. Clean room. Pool area was clean but needs a little TLC. Outside was ok.」

「Staff were friendly. Pulled out bedside table to plug in cpap and found debris and dust, disgusting. Expedia never notified the hotel of our reservation. So we did not get the rooms we asked for. Also the lights above mirror in bathroom did not work. They had no forks to use at breakfast.」

「Both the check-in and housekeeping staff were friendly and helpful. Our hotel room was clean, modernized, and good value for money. The only negative was that there were people in the parking lot sitting in their cars smoking what smelled like marijuana. I understand that the hotel isn’t responsible for people’s behavior in the parking lot, so I don’t consider this a reflection of the hotel itself. Overall, we had a pleasant stay and would consider staying here again.」

「This is a work in progress. Totally renovated and beautiful. Needs a few tweeks, ie: shower doors. Bathroom smelled really bad but the rest was delightful. Wonderful bed/mattress. Beautiful room. Definitely worth the stay! Please don’t let animals stay - can’t stand the dander and i think the smell in BR was from an animal urinating!」

「Overall this hotel had lots of old fashion appeal. Once we received our key to our room. We went up and found that one of the beds had clearly not been changed. And they had to move us to another room. I have never had that happen before. So that was very strange. The next room was very nice.」

「Great accommodations for a family of 7! Nice and close to the lifts for the downhill biking we did! Clean and comfortable」

「The property pool was closed, but I was never notified to be given a chance to cancel my reservation. One of the main reasons I close the Hotel was due to having a pool because my grandson requested to stay at a hotel with a pool. Expedia has tried to reach out to the property. Multiple times on my behalf, and no one has been responding for almost a week. They have very poor customer service.」