ロビー

サバーバン スタジオズの口コミ

2 out of 5
サバーバン スタジオズ
930 East Grafton Road, Building B, Suburban, Fairmont, WV

口コミ

7.4

良い

評価 10 - 177 件の口コミ中 56 件が非常に良い" "
評価 8 - 177 件の口コミ中 57 件が良い" "
評価 6 - 177 件の口コミ中 28 件が普通" "
評価 4 - 177 件の口コミ中 24 件が不満" "
評価 2 - 177 件の口コミ中 12 件が非常に不満" "

7.4/10

清潔度

8.0/10

スタッフとサービス

6.4/10

設備とサービス

7.0/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Karen

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic
2022 年 4 月に 6 泊滞在

2/10 (非常に不満)

Pravin

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Smelly with cigarette smoke. Alarm clock was broken. No replacement or apologies. Towels delivery extremely slow. No facial tissues , no stationary or pen. Rooms was filled with cigarettes smoke , no other room was offered. I SHOULD GET MY MONEY BACK.
2022 年 5 月に 1 泊滞在

2/10 (非常に不満)

James

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
nothing good about the place. black mold in shower area, had to use a butter knife to shut the door, front desk just said to slam it hard or do the best we could, phone didn't work they know about it.web site said there was a free breakfast but no food just rut gut coffee. no discount or a sorry for the problems. NEVER stay there again.
2022 年 4 月に 1 泊滞在

6/10 (普通)

Patricia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The room was clean the bed was very comfortable. Room is very outdated, needs TLC with updating. Carpet on floor old, curtains falling apart, It needs upgrading.
2022 年 4 月に 1 泊滞在

6/10 (普通)

Margaret

2022 年 4 月に 1 泊滞在

8/10 (良い)

Penny、Owen Sound

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
This time we stay in one of the renovated rooms. More comfortable and much better pillows. The receptionist was very accommodating in getting us a ground floor room with two beds.
2022 年 4 月に 1 泊滞在

4/10 (不満)

Kathleen、Worthington

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Hotel was easy to find. First disappointment was the news of no daily buffet breakfast which is clearly listed as a hotel ammenity. Rooms have a kitchen so he told us to make our own breakfast!. In room was terrible carpet stains, torn blinds like a tiger had been in the room, mold all along the bathtub, no tub stopper, stained washcloths, no hand towels, no kitchen cloths or soap for cleaning surfaces, no potholders, and no instructions for the stove top to work (just turning the knobs doesnt turn them on). Hoped to spend multiple weekends here when attending 3 day baseball games but wont be back. Its a cheap place but not comfortable risking our health over all the bad things there.
2022 年 4 月に 2 泊滞在

4/10 (不満)

Elaine

気になった点 : 清潔度
No breakfast and smelly
No restuarant/bar, no breakfast and the room smelled heavily of chemicals. Couldnt wait to leave.
2022 年 4 月に 1 泊滞在

8/10 (良い)

Penny、Owen Sound

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Unpleasant smell in room, like cleaning solution combined with old smoke.
2022 年 4 月に 1 泊滞在

8/10 (良い)

Jesica

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 4 泊滞在

6/10 (普通)

Roland

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No breakfast, trash in hall ways, no handicap facilities.
2022 年 3 月に 1 泊滞在

2/10 (非常に不満)

Ahmed

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Very old The AC/Heater was ancient and sounded like a Lawnmower all night long Could not sleep at all
2022 年 3 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very disappointing experience but staff was nice!
The staff was very nice, but most likely overworked. I felt like I got the old switcharoo because I booked it after reading it’s reviews and its rating was 8.5/10, but it was FAR from that unfortunately.
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Lei

2021 年 12 月に 5 泊滞在

10/10 (非常に良い)

Ramesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 4 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Please AVOID. IRRITATING Service
I asked the front desk manager for refilling some of the dishes during breakfast & here is the reply - "I will NOT refill the breakfast...Leave a review if you want", you can imagine the kind of service this hotel provides. He hides the guest sensor (that rings a bell in the office) during breakfast hours & conveniently vanishes till 10 am. Do they think we are beggars staying in your hotel wanting to eat the expired bread and muffins? This guy is just not fit to be in any job. The owners unfortunately do not know what smile is. They have a plastic face through the day even if you wish them. The cleaning ladies are the only people who at least empathize with you. Thrash can in gym is not cleaned for 5 days and holds beer bottles sending out stinkers. Bath rooms is in a pathetic condition with molds & wall papers coming off on all sides. They provide some of the cheapest toiletries, probably just for the sake of fulfilling statutory requirement. Over all it was disappointing & more so very irritating experience, esp during breakfast.
2021 年 11 月に 2 泊滞在

10/10 (非常に良い)

Ramesh

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good to stay
Stay was good and mornign breakfast with less options but that is ok for the price.
2021 年 11 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AVOID
Leave aside the shoddy appearance of the hotel interiors. When the front desk staff says "I will NOT refill" the breakfast area,
2021 年 11 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Just ok
Need more utensils in the room. Just very basic for 1 person in a 4 people room. Stale breakfast with old bread
2021 年 11 月に 1 泊滞在

8/10 (良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

ben

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was good
2021 年 10 月に 1 泊滞在

8/10 (良い)

Etta

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在

2/10 (非常に不満)

Ronald

ペット同伴の旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is worn down, with doors and painted walls chipped. There were bugs, the hallways and room had a terrible odor that they attempted to cover with a perfumed Febreze smell. The bedspread was stained, had spots of food on it, as well as hair.
2021 年 9 月に 1 泊滞在

8/10 (良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Riff raff
The only thing that was wrong with this place was 2 things...breakfast used to be great now we have to go out because they do not have the big breakfast since covid hit. The other thing is there is still riff raff in the hotel. My husband was walking to our room when a woman approached him to help her. She was in a fight with her man. She was hitting him and he was hitting back. He just walked away. The last time we stayed there we had to witness a young man being carried out if the room in a body bag. He was an overdose. We like the location because it is close to family but might be going somewhere else because of these problems
2021 年 8 月に 2 泊滞在

4/10 (不満)

Ashley

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Find Something Better
We checked in and struggled to find our room since a point and 'up there' was all that was offered. The hotel had a strange smell throughout and was just dingy and not well lit. Bedding was stained, carpet wasn't clean, drapes were torn. All outside doors were consistently propped open. Pool looked green and wasn't maintained at all. Fitness equipment didn't even work. Half the TV stations didn't work. Customer service was lacking. Our key stopped working at one point. The restaurant wasn't even open. Dogs were allowed, which I thought was cute at first until our neighbor decided to bark at all hours-both dog and its owners. This was embarrassing to bring my son to, as he and I had to 'fix' certain things in our room. Right as we walked in the smoke detector was dangling from the ceiling and beeping. I adjusted the batteries and adjusted it so that it was actually screwed into the structure. The toilet wasn't working at first, so I managed to fix that, too. Also, in our haste to leave we left headphones. Called almost as soon as we were home and never received our promised call back. Just all around a disappointment in an otherwise okay trip.
2021 年 7 月に 2 泊滞在

4/10 (不満)

Jan

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I had no idea that hotel was under construction. The showers had rust and yellow water coming out of the taps. The doors to the exterior of the buildingWe’re not secure.
2021 年 7 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A dismal breakfast… not even butter for the waffles.
2021 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No problems. Clean upgraded room. Super nice!
2021 年 6 月に 2 泊滞在

10/10 (非常に良い)

Elizabeth

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
No complaints... everything was tidy. There was an odd smell, probably the new cleaning agents due to covid. But, we had a very nice stay. Thank you.
2021 年 6 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2021 年 6 月に 1 泊滞在

4/10 (不満)

William

家族旅行
気になった点 : 施設のコンディションと設備、客室の快適度
They put my room at the very end of all the construction that was on going and neglected to tell us that it was happening I had to go back to the office three times to get a key to work
2021 年 6 月に 4 泊滞在

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Hotel is difficult to find, access road has multiple potholes. Everything is dated, not very clean. Sheets had stains on them. Refrigerator in the room is very noisy. Bathroom has mold. Location is very quiet however
2021 年 5 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 施設のコンディションと設備
Interstate close and clean but a lot left to be desired.
2021 年 5 月に 5 泊滞在

8/10 (良い)

PAULA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Trash
Hotel from the outside looks like a trap house. You can tell there’s drug activity going on their. It’s old although they’re doing repairs to it you can’t tell. Construction starts at 6 am so you do get to sleep in
2021 年 5 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Worth it for the price. Good location.
2021 年 5 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Layout of the building was quite unique with one sing undergoing extensive upgrades. We had an end room which was nice. Only complaint is ice machines were down and it was a very long walk to front desk to get ice. Also there are no elevators so if disabled, you should request first floor. Overall nice, clean, very affordable place to stay with very nice staff!
2021 年 2 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Everything was going fine until 10:45 when some rude women bust in my door unannounced, asking”Are you checking out today”. An obvious invasion of privacy was’nt even followed up with a apology of any sort. Did I mention checkout is at 12. She woke me, scared the hell out of me, and has me wondering about all sorts of security issues. I will not be staying again being that all she had to do was call my room...Shady to say the least
2021 年 4 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

出張, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was extremely dirty. The construction crew they hired to finish the hotel spent every night I was there smoking cigarettes and pot and partying extremely loudly. It was like a frat house. Really bad environment for a family because they repeatedly became hostile towards my husband. I would avoid this hotel.
2021 年 3 月に 2 泊滞在

2/10 (非常に不満)

Juanya

出張
気になった点 : 施設のコンディションと設備、客室の快適度
Was given a room that some one else was in, I walked in on a naked man! 100% pissed! Will not be back! And I was a regular who stayed 4/6 times a week.
2021 年 3 月に 1 泊滞在

10/10 (非常に良い)

Mitchell

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 2 月に 3 泊滞在

2/10 (非常に不満)

David

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Keep looking unless you like dumps !
This place is terrible ! One of the worst places I’ve ever stayed at. There were trash bags piled up outside at the exit doors. Trash bags in the hallway and ladders and stuff piled in the stairwells. The parking lot was dark and the far door from the lobby didn’t even have a lock on it ! This Extended Stay Hotel DID NOT even have a coffee pot in the room. The restaurant was shut down and looked like a place to store things. We went to the hotel bar and arrived to KFC trash and other trash around. The bar stools themselves were filled with drunk hotel staff and only left two chairs for “ customers “ ! There were many ceiling tiles missing. This is one of the nastiest most mismanaged overpriced hotels I’ve ever stayed at ! If you like to be disturbed by an out of date fire alarm going off in a building that has stair fire doors open or missing with trash laying around then this might be the place for you otherwise do yourself a favor and find another location to stay !!
2021 年 1 月に 3 泊滞在

10/10 (非常に良い)

Steven

家族旅行
良かった点 : スタッフとサービス、客室の快適度
Good room needs more attention when cleaning
Staff and property was nice room were clean for the most part
2020 年 12 月に 1 泊滞在

6/10 (普通)

Patricia

家族旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Won't be booking here again.
We were told in advance we would be on the first floor. On arrival we were put on second floor, even after explaining my husband is disabled. There are no elevators. Good size spot of the carpet was torn up inside the room door. Appeared to have been scratched up by a dog. Kitchen had 1 spoon, 1 fork, 3 knives, 4 glasses, 2 plates, and 2 bowls. We took turns eating! Breakfast buffet was cancelled due to COVID. We were not even offered a discount from the room price, or coupons to get something elsewhere. I usually unpack our suitcases for extended stays, but the dresser drawers were falling apart. Room was pretty clean, beds and pillows very comfortable. Our keys quit working almost every day, requiring us to make numerous trips to the front desk during our 6-night stay. No maid service at all unless requested at additional fee.
2020 年 10 月に 6 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2020 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place.
Very nice hotel. Quiet. Just off the highway and close to town
2020 年 10 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2020 年 9 月に 1 泊滞在

10/10 (非常に良い)

Malinda

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 8 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
quick overnight stay
Quick overnight trip with a friend. Nice room for price. Included a warm take a way breakfast. No complaints.
2020 年 8 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Wish I picked a different hotel!!
Don't waste your time or money here! First room: toilet didn’t work, mold on ceiling in bathroom, stains on bed covers, AC falling apart literally. Second room was ok and livable for one night.
2020 年 8 月に 1 泊滞在