Find Family Hotels in Fairfield, CA

"When we first drove up we thought it looked really fancy, valets and the entrance of lobby was immaculate but once you get into the rooms a lot of cobwebs on the ceiling and its not just our room, we had to switch to a different room and same cobwebs on this one. The sliders doors need some WD-40 because they are so hard to open and enjoy the balcony(again on both rooms) The hotel seems to want to make themselves look like this lavish hotel in the beginning but once you get to the rooms if feels like you're staying in a whole different hotel. The pool, sauna and jacuzzi were nice."

"It had a great view and staff was very friendly"

"We were very pleased with our room and the customer service. The Bell man provided exceptional service. The staff was very attentive to our needs. It's a great place to stay. This will be our spot in Berkeley from now on. "

"Great staff and clean property! Definitely would stay here again "

"Clean room. Great staff. Room service was good. "

"Staffs were very pleasant and nice ! Able to accommodate us a room when I asked for an early check in with out extra charge . Very clean environment. Love to stay again ."

"Great customer service. Good available on the premises with a bar with was a plus!"

"This place was listed as VIP with a free bottle of wine. But, it looks like they are giving a free bottle for everybody for celebrating 20 years. Checkin - we were there at 4pm for checkin, they said the room is in inspection and will be given soon. All the people who came after us for 1.5 hours were given a room. Peak time. Only we were left waiting. We waited for 1.5 hours and just stepped out. We got a message at 5:45pm that our room was ready, came back and checked into the room. Turn on TV and sign into Youtube, it freezes. Olive and Hay is so busy as an external restaurant, we didn’t get a seat, guests are not prioritized. Neither is there room service from Olive and Hay. We couldn’t sit down and have breakfast, we had to go elsewhere. Checkout is prompt, not given any additional time, because they had get the cleaning done. If thats the case, why didn’t we get the room at 4? It just ruined our evening and trip to Napa."

"People are nice the hotel is very cozy the breakfast was good "