4/10 (不満)
Amy Jean
カップルで旅行
2025 年 12 月 7 日
気になった点 : 設備とサービス、施設のコンディションと設備
Our first night was great- room was stocked with tea coffee milk etc , hair /body wash. however the next morning we had a member of staff enter our room despite having the do not disturb sign on, possibly due to another resident turning it around in the night? So not blaming them at all. We went out for the day and came back to find two people smoking weed in the car park which in turn had made our room stink as our (tiny) window was open during the day. Our tea and coffee etc had not been restocked throughout the day either so had to buy more. There was visible mould and cracks in the bathroom as well as an exposed wire on the towel heater. The lino was coming up of the floor and was squeaking. We felt uneasy as our door would not lock and ended up leaving a day early and going to a premier inn. The bar and restaurant was advertised but never seemed to be open, also seemed like no staff were available at all. We also rang the hotel after the doors were locked and they gave us the code without even taking our name or proof we were staying which didn’t make us feel too safe at all.
Amy Jean
2025 年 12 月に 2 泊滞在