宿泊者限定の口コミ
4/10 (不満)
Youssef
2023 年 9 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wanted to share my experience at this Djerba youth hostel, which unfortunately fell far short of our expectations during our 3-night stay:
- Location: Ideally situated in Djerbahood but nearly inaccessible by car.
- Condition: The facility is aging and lacks proper upkeep.
- Unprofessional Service: A breakfast agreement for 8 am was broken with a last-minute change to 9 am.
- Cleanliness Issues: Socks on the windowsill and a filthy, insect-infested kitchen made it unusable.
- Misleading Information: Promised amenities like air conditioning, daily room cleaning, shampoo, shower gel, bottled water, slippers, and towels were missing.
- False Parking Claim: No dedicated parking, just street parking.
- Faulty Equipment: Outdated power outlets and inadequate lighting.
Our stay ended abruptly at 1:20 am due to insect infestation, forcing us to return to Tunis. I share this review in hopes of improving the experience for future travelers.
Youssef
2023 年 8 月に 3 泊滞在