エルセレノ保護区周辺のホテル

「One of a kind property, very unique, excellent location, and beautiful nature very safe」

「Great room size and comfortable. Love open courtyard concept with fountains. Breakfast layout was little complicated to use when lots people. Very disappointed pool and hot tub not open. It was posted 9-9. We arrived 8 pm and all locked up. 」

「Excelente hospedaje 」

「I was there 4 days and never saw the cleaning staff. The coffee pot in the room had mold in it,I reported it said they would replace it never did. Had to ask for towels , toilet paper, tissue, soap. I thought the Hilton was better than this」

「Beds were comfortable. Breakfast included scrambled eggs, sausage, waffle iron, bagels, etc. Pool was cold. Jacuzzi was warm. Wi-fi was free to members, fees for non-members. Up to 2 pets allowed. Modern decor, some wear in some areas. Room was clean with no smells. TV, micro, frig, hairdryer, iron in room.」

「家族5名での滞在でした。 プールが大きく子供達は楽しんでいました♪ 朝食も豊富でしたし、何より夕方に一人2杯のアルコール含むドリンクと軽食がフリーでした！ また利用したいです。」

「very nice people」

「Staff was great.」

「奇麗なエリアにあり、レストランやTARGETも近くにあるため便利です。部屋は清潔感があり不満は有りません。」

「Wonderful place」

「The rooms are big. Everything wa clean and working. Beds were comfortable and was it was nice and quiet. My husband was displease with various odors from people cooking in their rooms.」

「very comfortable and beautiful」

「The outlet is loose and difficult to use. The water pressure in the shower is very weak.」

「This was the 4th Sonesta that we have stayed at...in one word it was disgusting: the rooms smelled, there were burnt rings on the kitchen floor, outdoor maintenance below par, a very meager breakfast, and, truthfully, if we could have got a refund we would have left. Where was pride in cleanliness and accountability? 」

「 x」

「フロントの女性の対応は最低。予約されていないから始まった。 その後、Hotel.comの予約表を見せるも、予約されていないの回答。吐き捨てるようなため息をつきながら、「英語は話せるのか？」と乱暴な応対。息子が英語で対応するも、日本の住所が登録出来ずフロント女性のイライラ最高潮。とても不愉快。 結果、部屋は用意してくれるも、予約していた部屋ではなく、２ベッドが１ベッドに。いったいどうなっているのか。今回、Hotel.comから4泊したが、このホテルだけがこの対応。がっかりした。」